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Plamen
Dec, 2024
The roofs were not down despite the cold weather and there were leaves from the trees even on the lower deck.
This review is translated. Show original review.
Janice
Dec, 2024
The stadium staff were a great help to my husband as he is waiting for surgery and on a walking stick. The trophy room was spectacular.
Zeniah
Dec, 2024
There were many stops. Everyone helped give directions. The audio was clear but some of the seats did not match the language and channels.
It was raining hard. I wish it had a side cover on the top deck.
Katherine
Nov, 2024
We loved this site, favorite "museum" experience of our trip. Seeing the trophies, walking among full-sized waving images of the players, and getting photos in the stadium (top seats, not on the field) was fun for the soccer fans. The movie about the history of Santiago Bernabeu himself and the building of the stadium was interesting for the history folks (it was only in Spanish, but the old photographs and video helped tell the story). It was a lot of walking but okay for us. The store at the end was HUGE and had everything a fan could possibly want. It was a pricey day but a trip highlight. Highly recommend.
Krzysztof
Nov, 2024
On the ticket I have had info that entrance is on gate 28.
This gate was closed. Entrance was on the other side.
Apart of that there was no access to changing rooms or to the pitch. Museum was OK.
Adrienne
Nov, 2024
The stadium was awesome! I spent nearly 3 hours there learning about the football club's history and philanthropy. I recommend this tour to any sports fan!
Marites
Nov, 2024
Actually i only do 3 stars. 🌟 because the stops are so spread out and not easy..its always full and packed. The conductor are not nice bit nasty plus sometimes they stop narration
Oscar
Nov, 2024
Incredible what the Santiago Bernabeu stadium can do, it is not only a soccer field, but also a masterpiece of engineering! Fantastic experience
View original review in Spanish
Hector
Nov, 2024
All the history, all the greatness of the club, I could not imagine such a great amount. The stadium, the stands, the field, everything, the scenery, etc., was wonderful. It was an unforgettable visit.
View original review in Spanish
Mircea
Nov, 2024
Atletic experience had more fun, the tour included many areas of the stadium, and the museum has many activities open for kids and for supporters.
Real madrid was crowded, but their palmares is incomparable with all footbal clubs.
Sjoerd
Nov, 2024
It was great that the tickets could be bought in advance. The bus trip was fine. Too bad the audio didn't work properly, so we didn't hear everything. The queue for the palace was very long. With our pre-purchased tickets we were able to skip the line. Very nice.
Martin
Nov, 2024
Easy to find pick-up locations. Friendly staff. Nice tour (modern and old). Always a spot free at the top.
View original review in Dutch
Nathan
Nov, 2024
Great tour that allowed us to ride and see with small kids a lot of the city. Very nice commentary. Easy to use and very helpful for non-Spanish speakers.
Daniel
Nov, 2024
It was very easy to access and the agenda made the tour easier. It is impressive to learn about the history of the team.
View original review in Spanish
Cristina
Nov, 2024
I
I was expecting a guide telling me things! The guys working there not only wanted you to not stop and follow the tour! Very poorly
Organized
View original review in Spanish
Nahor
Nov, 2024
Good quality of vehicles and narration (guide), excellent range of languages for the guide, good frequency of buses and punctuality.
View original review in Portuguese
Fiona
Nov, 2024
Booking was easy but be aware of how many similar tours stop in exact spot. Big bus is obvious and dark red color but two different companies have bright red - one is Madrid city tours and one is city sightseeing Madrid. Many tourists getting on wrong buses and confused. Also stop near plaza del sol is hard to locate. Be aware that Prada stop gets busy - it is also where the buses end their route or take a break, so you may wait for a bus only to find after letting passengers off it is stopping service.
Séverine
Oct, 2024
Not much, unfortunately. We were disappointed by this visit. We've had the opportunity to visit many of Europe's great stadiums, and we were expecting to visit a stadium worthy of the club...apart from the relatively high price... no tour guide, visit of the exterior limited to the stands, no access to the pitch, no access to the commentators' areas or to the players' changing rooms.... very, very unfortunate for Real fans.
View original review in French
Mrs
Oct, 2024
The buses run very frequently we never waited more than a few mins. We also didn't need to print out our tickets as we were told to, they just scanned them on board. We were not out early enough to do the walking tour at 11 am. But we were able to do both 1 and 2 routes on our ticket. The headphone sockets did not all work but you could share one set between 2 of you. Remember to take something warm to wear, it gets quite cold on the top. Great experience and good value for money.
Jose
Oct, 2024
The best thing that happened to me when I visited madrid was this bus ride because I went to see the clasico but my favorite team Real Madrid lost it.
View original review in Spanish
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