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Sandra
Jan, 2025
What we liked the most was when we went out on the field. The stands are very sharp and very impressive. It makes you wait for that stretch where you can get out, but it is very worth it.
View original review in Spanish
Malgorzata
Jan, 2025
Amazing experience, great service, friendly staff, my husband dream came true 🥰 enjoyed every minute of tour, very recommended for everyone visiting Madrid
Janice
Dec, 2024
The stadium staff were a great help to my husband as he is waiting for surgery and on a walking stick. The trophy room was spectacular.
Adrienne
Nov, 2024
The stadium was awesome! I spent nearly 3 hours there learning about the football club's history and philanthropy. I recommend this tour to any sports fan!
Oscar
Nov, 2024
Incredible what the Santiago Bernabeu stadium can do, it is not only a soccer field, but also a masterpiece of engineering! Fantastic experience
View original review in Spanish
Wang
Oct, 2024
Personnel provided excellent service but when they will be named bus stops in English also, will be better. Additionally, I would like to recommend make some tour bus stops more visible from the distance, espesially on the Green Line.
Lisa
Oct, 2024
We love the hop-on hop-off feature to see whatever we want and get back on the bus anytime. Purchase tickets was easy online on my cell phone. I highly recommend it if you're trying to get familiar with a new city. After our visit on the bus, we went back and revisited places more in depth. I highly recommend they hop on hop off bus experience
Nigel
Sep, 2024
Absolute wonderful experience. Great value for money, enthusiastic polite and helpful staff. Access had been changed to Gate 84 notification of the change would have been helpful.
Stuart
Sep, 2024
Great venue and loved the palace tour. All signs were in both Spanish and English and the audio guides were worth the small additional charge. An amazing place to see and learn about.
Bus tour was ok, although a number of headphone ports on some of the buses weren't working so no commentary. Got us where we needed and enjoyed seeing the city that way.
Ines
Sep, 2024
It was a great experience. Very organized, I didn't have to wait as I got in immediately. Very friendly people, access to restrooms.
The visit to the courts everything in great condition. I highly recommend your visit. In addition, some souvenirs and photos with the favorite players of each person. Excellent!
View original review in Spanish
Jean-pascal
Sep, 2024
As a Real Madrid FC fan, it is like a dream come true experience. It was unreal to see that many trophies in one place. You can see how proud everyone in the club is. I had so many beautiful pictures and videos. I would encourage every fan to make the trip and experience the thrill
Andrea
Sep, 2024
The best way to get an overview of the city and see what you might want to see a second time.
On the other hand, as already mentioned elsewhere, the marking of the boarding stations could be improved.
View original review in German
Andrea
Sep, 2024
I booked the tour for my son, who is an RM fan. And he was simply in 7th heaven. His eyes sparkled and radiated pure joy. The tour is really well done and made really interesting and lively, even for a football fan like me. Lots to see and lots of interactivity. And you can also go into the stands and feel like a fan.
One thing that could be done differently is that the trophy shouldn't be at the beginning at the entrance and there's a huge backlog because everyone wants a selfie with it. But otherwise, it was just great.
Question: If the trophy is at the beginning and one at the end for the photo, which one is the real one and which one is a replica?
View original review in German
Cristina
Aug, 2024
The reason for the trip was to visit the Santiago Bernabeu stadium. We rode the "City Bus" several times on both circuits and then visited the one we found most interesting. We were only supposed to stay in Madrid for two days and then go on to Barcelona, but we ended up staying for five days and didn't manage to visit everything because Mardrid "Cerra a las 22:00h".
On the last day we went to visit the Civitas Metropolitano stadium by metro, where we received a phone call telling us that the hotel in the center of Salamanca was closing at 10pm. As we arrived at 10:30pm and despite having been warned, we banged our noses on the door and the receptionist said she couldn't wait a minute. The receptionist at the Hotel Ponte Romano **** (ele hoteles) helped us, and I asked him if we could stay one night. He adapted a room for 2 adults to 2 +1, which allowed us to stay in "una habitacion" on the 3rd floor, where we were bedridden like gods.
Until next time!
We still have 3 trips on the Madrid intermodal to spend.
View original review in Portuguese
Daniel
Aug, 2024
Loved the fact that we jumped the queue with our tickets because the queue was huge! Amazing!! And the Royal Palace was just jawdropping. Can't wait to do it all again!!
Alain
Jul, 2024
We see many interesting points of the city. Sometimes the audio guide describes something, but you're not quite there. It does, however, give us some interesting historical information.
View original review in French
Mimoun
Jun, 2024
Was able to see a lot, too bad with that nice sun people wanted the roof closed. Whole reason you take that bus is the open roof.
View original review in Dutch
Nuno
Jun, 2024
Excellent! A very successful experience in terms of giving my children a great surprise! They loved it, everything went 5 stars!
View original review in Portuguese
Francisco
May, 2024
Good experience. The museum of very good quality.
Impressive modern stadium.
Shortcomings of the Tour:
- Lack of visit to the dressing room sector, exit to the field sector and the reserve benches sector.
- The grass on the field was not visible and both arches were missing. For the price of the tour, we expected a more extensive tour and a complete view of the field (with grass and arches).
View original review in Spanish
Frank
May, 2024
So easy and a very relaxing overview of the wonderful city of Madrid! We took the full loop then used the bus to make on/off stops around town. Thank you!
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