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What our guests say
Lola
Apr, 2025Verified booking
The sakura decor was nice! And the staff was friendly :)
Lerissa
May, 2025Verified booking
Makes sightseeing easily accessible. The buses are on time, always clean. The process to access the works is easy and works well.
Annie
May, 2025Verified booking
Headout is very useful, having the phone number to ask any questions is great. The route we took wes lovely. I thought we had booked a 24 hour pass, it's a One day pass, be careful, they are different! 😅 Also I think it would really help to add information on the route planner about near by underground connections. We found this difficult to navigate and unfortunately our phone assistant couldn't answer that question. I would, however recommend HOHO as a great way to get a sense of Tokyo. Thank you!
David
May, 2025Verified booking
Seeing the different areas of Tokyo and having an audible guide to explain the areas and buildings.
Having music playing during the commentary was distracting and made the commentary more difficult to understand.
Helen
May, 2025Verified booking
The staff were lovely and helpful. I would recommend starting with the red line from the first stop near Tokyo station. I started at stop number 4 on green line, which wasted about 2 hrs of the day because bus didn't arrive there till just before 10am and took an hour to get to main station with not much of interest on the way.
Dinsha
May, 2025Verified booking
We loved Green and Blue segment. We would have liked more specific information on each stops to allow us to make a decision to spend time or not.
Kristen
Apr, 2025Verified booking
The view was amazing, staff very nice. Liked how we got a have a photo and the price of the bigger one was reasonable. Liked how there was another level to view on the way down. Ample items to buy at the stores, also having a food court below was very useful. The areas where you could see directly below were also a great addition
Loida
Apr, 2025Verified booking
The frequency of the buses are not ideal. People wouldn't want to go down because the next bus is like one hour or more so.
Wendy
Apr, 2025Verified booking
Ticketing experience excellent.Tokyo tower truly not to be missed,fabulous structure showcasing the size of Tokyo and surrounds.Spectacular not to be missed.
Phillip
Apr, 2025Verified booking
Have us great understanding of Tokyo different area
So we knew where we wanted to visit
Bus ran on perfect time and did all 3 lines with time to stop for lunch
Commentary was very helpful
Paul
Apr, 2025Verified booking
We purchased our tickets online and had to select a day that had available tickets, we wanted two days but could only get 1 day as that was what it was showing.
The advertising also said, people with tickets are given priority.
People were getting on the crowded buses and buying tickets and two-day tickets even though we couldn’t online. Several stops, people missed out of getting onto the bus. It was that bad, we didn’t want to get off just in case we could not get back on.
One of the buses (Double decker with several rows upstairs covered) had zero leg room. My knees and everyone else around us were squashed. It was so uncomfortable. I would not recommend this hop on hop off service. We found another one, but too late and wish we had of gone on that one.
George
Apr, 2025Verified booking
Going up to the Tokyo Tower was spectacular.The view of the city from above is scenic and grand 360
degrees look out.I thought my ticket was not valid because I signed up for April 01,2025 experience.Luckily,the ticket was flexible with a validity date of until May 23,2025..In a day,I completed the red,blue and green line loops,including my visit
at the Tokyo Tower.The weather was good,although a bit windy crossing the bridge for the blue line,but it was an enjoyment.
George
Apr, 2025Verified booking
Ticketing on line was very easy! The people working at the tower were friendly and highly professional, and the views were spectacular!.
Selin
Apr, 2025Verified booking
Hello, we bought two tickets for Tokyo trip. We were extremely excited about it. These days the weather of Tokyo was unbalanced. We bought for 2 days ticket.Since there is no statement anywhere on your website that 2-day tickets must be used on consecutive days, we were left without a day's right. Therefore, you should include this information in order not to mislead others.
Sylvie
Apr, 2025Verified booking
We did not get to use our 2nd ticket. The bus on the Blue Line was broken and the guide told us to come back in an hour. We came back, but then there were too many people. So we walked instead.
Paul
Apr, 2025Verified booking
Buses were too infrequent and changeover between 3 different routes were not in sync
I would recommend increasing the number of vehicles and also that each route is circular in both directions
Rene
Apr, 2025Verified booking
Look at weather B4 you go and plan accordingly!! Our first bus was inside and heated. The second bus was wide open. It rained HEAVILY, WINDY and it was FREEZING COLD! Third bus offered a little protection all the way up front but only for the first 2 rows. Same as second bus. Staff was super friendly and helpful. Time schedule was fairly accurate however we never really get off the bus to check things out until the second day. Highly recommend.
Neelam
Mar, 2025Verified booking
It was nice looking around Tokyo without having to walk a lot but the wait in between buses is WAY too long. There were people who waited in long lines only to be told that the bus was full and they had to wait for the next one in an hour. It is a huge waste of time for people who are only visiting for the day. Seeing how many people want to use this service you'd expect a lot more buses with much more regular availability.
Didier
May, 2025Verified booking
Need a global view of Tokyo and explanations
Shurouq
Apr, 2025Verified booking
Enjoyed our time on the bus but sometimes there is very little information said or it is said very fast in English
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¥5,985
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