Combo (Save 11%): Madrid Hop-On Hop-Off Bus Tour + Prado Museum Tickets

Easy access, we didn't have a guide and we didn't wanna get an audio guide, but it was all easy to understand. We had access in all rooms. Would recommend

There was no waiting time to pick up the voucher. On the other hand, I couldn't access the audioguide which was on the Headout app.

The museum was overcrowded and large tour groups dominated. They stood in large groups in front of paintings for extended periods with no regard to anyone else trying to view the paintings.

The roofs were not down despite the cold weather and there were leaves from the trees even on the lower deck.

The purchase process was very good. I just didn't realize that it was a digital audio guide. I overlooked it and then had too many difficulties with downloading and pairing the earphones on site.

The fact that we were able to enter without any problems and the selection of pictures. A small suggestion for improvement: indicate the exhibition room with the audio guide number. Otherwise perfect

Very clear self-guides, with the exact duration. I also liked that they had an option for children, I listened to an audio guide and I also thought it was very good.

The beauty and quantity of the works are the strong point, although the ideal way to fully enjoy them is to spread out the visit over several days.

Finding an entry gate among many is also a fun to know how big Prado is and how beautiful a botanic. Garden is . Yes it is too great indeed inside to see all out with only a day but a couple of days . Compared with artists' age of life against the size of campus they painted , we can easily image they could not sleep enough for completing their paints , genius enough . So you can smell their real history as if you had been living contemporary. Do not miss such a chance .

Easy access. Buying the ticket online was simple. Getting in the museum was easy - no lines and entry was well-marked with signs etc. The Prado is one of the world's great museums, and it was fantastic to be there again!

There were many stops. Everyone helped give directions. The audio was clear but some of the seats did not match the language and channels. It was raining hard. I wish it had a side cover on the top deck.

The works from the permanent exhibition were my goal. I only had about two hours to work with so I prepared and aimed for the highlights. It was awesome. I hadn't studied the floor plan at all, but as I am trained in architecture the building was rather easy to navigate. I would strongly recommend that people prepare themselves and plan an itinerary through the collection. There was some confusion on my behalf about the digital audio guide included so I rented the official audio guide from the museum. It was a great little guide, which I enjoyed both in Spanish and English.

I paid again to get the audio guide and lost out because it was supposed to be included. I called the information guide but it was automation so it was not helpful. I think next time I'll book the basic and get the extras where I'm going

Both the Palace and Prado were amazing places to see. Ticketing: really great experience in Prado, entering fast and easy. Palace ticketing was a bit longer, but overall very happy with purchase.

The exhibit. It was easy for me and my wife to see the masterpieces that we liked. All people working ther new where the painters exhibits were. They were very knowledgeble and friendly.

The visit was great, the works and the organization very good. All the staff was very friendly and prepared to guide us. But in the store the person charged two bags instead of one and I only noticed it when I arrived at the hotel. I felt cheated, disappointing.

I think I'm a layman who appreciates art very much. We've visited some excellent museums in Europe and, humbly, I found the Prado as exceptional as my pleasant and enjoyable trip to Madrid. I thank humanity for the existence / excellence of the Prado.

My experience was excellent. The exhibition, the number of people, the order of the visit. The price is totally in line with what is offered.

We were able to get a handheld device with a ear plugs where we were able to identify paintings with numbers. Had to purchase from the museum for 5 euros a piece Which helped a lot.

It gave me a lot of confidence to be so well controlled. In the store there was a wide and beautiful selection of souvenirs. And, of course, the visit to the museum was the highlight for me - wonderful and incomparable treasures!