How do we collect reviews?
Guests from United States, Italy, France and over 89 countries have loved this experience
What our guests say
Schweiger
Jan, 2025Verified booking
The whole palace was a "madness". The "palace band" in particular was an absolute hit. It's not easy to see such a great "chapel". Buying the ticket and getting in (we were at the entrance about 1/2 hour early and were let in without any problems!) was absolutely stress-free and pleasant. It was a highlight of our trip to Madrid. I will be going there again with my wife !!!!
Petra
Mar, 2025Verified booking
A nice tour, duration approx. 1-1.5 hours without audio guide
Lisa
Feb, 2025Verified booking
The smooth running off fast track and security ment mire time in place
Constantino
Feb, 2025Verified booking
Very good service and excellent history
Thiilyn
Feb, 2025Verified booking
Delivery was very fast and there were no problems
Sylvie
Feb, 2025Verified booking
Very useful especially for those who only have a few days to visit the city
Francine
Apr, 2025Verified booking
The activity itself is great. The problem is the lack of complete information about the service. IT'S NOT HOP ON HOP OFF. You can only get on and off the bus at a single stop.
Ralf
Apr, 2025Verified booking
The ride and the audio guide were very good. What was not good was that there was no indication at the time of booking that there are currently no more hop-on hop-off tours in Madrid, only panoramic tours without stops. It was therefore not possible to get on the bus near our hotel as we had intended, so we had to ask around and walk to the starting point at the Prado MUSEUM.
Coppola
Apr, 2025Verified booking
None warned me that the bus was no longer hop-on hop-off, so one could no longer get off at each stop and quin di could only get on from a predetermined starting point.
This caused us considerable inconvenience
Susannah
Apr, 2025Verified booking
Not sure what skip the line means. We waited 30 minutes in the rain. I did have a final ticker not a voucher so not sure what your "I expected my voucher..." means.
Turns out people with no tix got in faster than we did
Armando
Apr, 2025Verified booking
unlike other activities you can get through this app, i like that you get the actual tickets and don't need to go find where to collect them, as it should be.
Ana
Apr, 2025Verified booking
A visit to the Royal Palace is a must if you are in Madrid.
I loved seeing the spectacular changing of the guard event. The Palace rooms are grand.
Dawn
Apr, 2025Verified booking
One of my favorites in Madrid. Definitely try and buy tickets online before you go so you don't have to wait in the long line to buy tickets. Definitely worth it.
Chauffier
Apr, 2025Verified booking
THE +: headphones worked well, feedback OK
LES: starting point very difficult to find
no stops, two complete routes with no stops at all
Aafje
Apr, 2025Verified booking
It's a nice route by bus. Great to be able to see everything sitting down like that.
Unfortunately, there was no option to leave the bus during the tour, so hop on hop off was out of the question.
We understood that this has to do with the permit not being issued by Madrid at this time. In itself not a problem, but not known in the app where we bought the tickets and then it's still disappointing
Tetiana
Apr, 2025Verified booking
I loved this palace, I had a great experience there enjoying all the rooms, walkings outside. the audioguide is very helpful with interesting information. I hope to come back there one day!
Nicolas
Mar, 2025Verified booking
The wire-cut ticket was practical, but I would have preferred better indications of the process. Poor indication of location.
Anita
Mar, 2025Verified booking
Basically we liked the tour, but we were not informed that there was only one starting point and no hop on hop off option.
Juliette
Mar, 2025Verified booking
I had to follow up to get the tickets, which I hadn't received, even though I'd been told I'd receive them soon after payment.
Then, after a reminder, I did receive them.
Silvia
Mar, 2025Verified booking
Very nice tour of modern madrid, a bit redundant on the other hand the historical madrid that goes over places already seen in the modern route.
I did not like that you can no longer get on and off at every stop for 24h and I did not like the state of the buses; with the rain it was raining inside in the front seats and a window in one of the two buses was broken.
In any case for the price paid in my opinion it is necessary to reinsert the ability to get on and off at any stop for the validity of the entrance ticket
from
€41
€39.75
3% off
Why Headout?
Trusted platform used by 100K+ people, each month
Get the lowest prices and last minute availability
Discover and connect with 10,000+ experiences
Browse verified reviews and professional photographs
Have a question? Live chat with our experts 24/7