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Silvia
May, 2024
All OK, very nice to be able to get on and off the bus and to be able to do both historical and modern tour of Madrid.
Really very nice staff.
The only less positive note is due to traffic delays on the historic Madrid tour, but that is certainly not your fault.
View original review in Italian
Rebecca
May, 2024
once we got in it was great but getting in was hard to find the line to enter since so many people were in line there should be better signage and people out on the plaza to help direct....
Karla
May, 2024
Seeing the palace. Too many people for me! But maybe it's always that way. The palace was amazing to see. Be prepared for several hours to see it!
Doriane
May, 2024
not having to queue for tickets. But we took audioguides because we don't speak English or Spanish.
View original review in French
Maffre
May, 2024
Beautiful hat and very well maintained.
Well organized entrance
We were glad to have taken the tickets in advance to avoid the long queue to get in.
View original review in French
Haiyang
May, 2024
Save the time when queuing. The App was not easy to use for new user. But all data was set up when tickets were required. No big trouble.
Menu
May, 2024
Magnificent palace to visit. Each room more beautiful than the next. An improvement in the visibility of the direction of the visit would be welcome.
View original review in French
Gilda
May, 2024
The entrance without queuing phenomenal, but inside the Palace too many people, walking through the corridors impossible and let alone to appreciate the beauty of it, inside it is impossible to walk all cramped.
View original review in Spanish
Victoria
May, 2024
Really worth a visit to the Palace, its stunning! The ticket experience with Headout was simple to use and we certainly did skip the queue. Highly recommend.
Easter
May, 2024
The tickets worked great, we even went earlier than the scheduled time pr because there was no line and we got in without any problems!
View original review in Italian
Luis
May, 2024
Esta modalidade permitiu-nos, numa primeira volta completa, tomar conhecimento dos pontos turísticos e históricos da cidade. A partir daí pudemos visitar cada um dos locais que mais apreciamos, entrando e saído do Bus em diversos locais, com pouco tempo de espera.
A experiencia de compra com a Headout foi boa e fácil
Jill
May, 2024
The Royal Palace is gorgeous! The entire palace is just amazing. The security people in each room were helpful, and the entire experience was perfect.
Linda
May, 2024
Gut war die Rundfahrt durch die Stadt und die verschiedenen Tourenangebote. Nicht gut waren unter anderem die Audiokommentare. Diese waren zum Teil inhaltlich schwer verständlich, da viele Fachbegriffe verwendet wurden.
Lisa
May, 2024
Esperienza positiva, ci sono due percorsi con lo stesso biglietto, a mio parere una cosa positiva, anche se la parte che viene definita Madrid storica è meno bello rispetto all'altro che propone la parte della città più lontana dal centro storico. Personale gentile e disponibile, autobus puliti e molto frequenti nel corso della giornata. Grazie
Raffaella
May, 2024
Palazzo meraviglioso, peccato non si facciano visitare tutte le stanze. Indicazioni del tragitto poco chiare (per caso abbiamo trovato la parte dedicata alle armi)
Reinhard
May, 2024
Wie bei allen Bustouren durch Großstädte, man bekam einen guten Überblick. Jedoch war es schwierig, anhand der Angaben für den ersten Zustieg die Haltestelle zu finden, man muß auch aufpasssen, da es Konkurrenzunternehmen gibt, so daß man erst den richtigen Halt und die gebuchte Linie/Gesellschaft finden muß, war im Vorfeld nicht gut kommuniziert. Dann waren die Busse tagsüber meist vollbesetzt, so daß man nur selten oben einen guten Platz bekam, daher konnten wir das 2 Tages Angebot nur eingeschränkt nutzen, auch das Personal war nicht gerade besonders zuvorkommend, Erfahrung insesamt eher ernüchternd !
Reinhard
May, 2024
Duch den Kauf des Online-Tickets konnte man links der langen Warteschlange innerhalb von Minuten in das Palais gelangen. Es hätte allerdings etwas besser beschrieben sein können, wie es genau mit dem Schnelleinlass funktioniert, aber einmal drinnen, ist alles ok. Dass manche Räume regelrecht von großen geführeten Gruppen belegt sind, ist zwar nervig, aber da muß man durch ! Ansonsten ist das königliche Palais sehr sehenswert und einen Besuch wert.
Peter
Apr, 2024
Great buying the tickets as tgere was a very long queue to pay for entry. Palace was excellent, we paid for the audio tour which was really good.
Valerie
Apr, 2024
The skip-the-line tickets worked exact the way they should. We walked right into the Royal Palace when we arrived.
The palace itself was amazing.
Sarah
Apr, 2024
A great place to visit. Tickets were easy to purchase and jumping the queue definitely worthwhile. Would definitely recommend!
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