From Naples: Mount Vesuvius Entry Tickets with Round-Trip Transfers

the shuttle bus system is almost compulsory to go on the vesuvius. but the experience is great. we'd just like the tour to be longer 1h30 on the vesuvius is a pain, especially if you want to take advantage of the guide's explanations.

Molt puntuals tant a l'anada com a la tornada i molt agradables ela guies

We had booked a "coupe fil" ticket + return journey from Naples + guide. The departure time was changed that morning and brought forward by an hour. No explanation was given regarding the guide. And we did not get this service and no compensation.

It was pleasant to travel directly by bus. Only the time spent on Mount Vesuvius was too short. The tour guide and the driver were good.

The site and organizational staff, including all of them.

The German-speaking guide lady in Pompeii was simply exceptional and she made the walk through Pompeii under a scorching sun an unforgettable experience.

Overall all good. Maybe it would be better to receive tickets in app (for Pompei). We got there by train and had to walk to other entrance. For Ercolano it was better because we received tickets by email. Vesuvio trip was good. Meeting point was on point, driver drove us safely to the top. Guide which is included is not part of trip but has to be found at the top. Maybe 30-60 minutes more at the top would be nice.

I found the meeting point easily and we left on time for Vesuvius. We were a big international group but once we arrived at the volcano it was every man and woman for himself. A volcanologist presentation was included in the ticket but it was up to us to find him/her on the top after the climb. I didn't hear everything the volcanologist had to say because time was pressing and I wanted to do the full walk around the volcano. Our group had 1.40 hours to climb and explore. One negative point is no one warns that there are no public toilets at the volcano. To use a toilet you have to buy a souvenir (and the choice wasn't great) in a shop because toilets were reserved for customers. But as a whole I found it quite practical to book a tour instead of trying to go there on my own. I recommend.

I did not like it at all, it is really a fraud. I paid for a guided tour with transfers, and the guided tour simply did not exist, it only consisted of a transfer. A total scam, I will not hire anything with this company again.

The volcano. This is the second trip Ive booked with Headstart and it was worse than the last one. I like your app but awful providers.

Partenza da Napoli prevista ore 9.20, ci siamo presentati alle 9.00 come richiesto, siamo partiti alle 9.50, siamo arrivati lì alle 10.30 e appena arrivati l'autista ci dice che alle 11.45 è prevista la partenza. Bene, ci vogliono circa 25/30 minuti a salire, attesa di 15 minuti per l'arrivo della guida (che è stata gentilissima e molto preparata), abbiamo cominciato la visita al vulcano con la guida, finito la visita e la passeggiata intorno al vulcano in 30 minuti, siamo scesi giù correndo impiegando 15 minuti... bus partito e perso! Non ci sono più bus per Napoli, ci hanno proposto di attendere un ora per prendere il bus per Pompei e di lì prendere i mezzi per ritornare a Napoli, abbiamo preso un taxi e speso 100€ in due per ritornare più in fretta possibile a Napoli altrimenti avremmo perso il pomeriggio per gli spostamenti. A proposito, sul vulcano i telefoni non prendono quindi scordatevi l'assistenza telefonica. Ps. l'elegante pulmino previsto per lo spostamento da Napoli al Vesuvio e ritorno è un'esperienza!!! Peccato che questa escursione sia stata rovinata dall'eccessiva approssimazione nella gestione degli spostamenti. La vista dal vulcano è stupenda ma non abbiamo potuto goderne se non per pochissimi frangenti. Male, molto male.

All perfect. Transfer shuttle arrived well in advance to the meeting point (in front of Hotel Ramada, Naples). Driver (Aniello) courteous and kind who anticipated us some info related to Vesuvius. Challenging but beautiful walking route with breathtaking views. Comprehensive guide with detailed decription even if a bit short. Fascinating arrival at the cone. Magnificent experience.

Once we arrived we had to wait for the tickets to arrive on the next bus. The young man from the tour operator told us there would be guides up at the top but there were none and those we met were on our way down when we had to get back to the bus! Disappointing.

We did thoroughly enjoy our trip to Mt Vesuvius, it was spectacular once we got to the summit with incredible views overlooking Naples and the surrounding sites. However , our minibus was 45 mins late and there wasn't any communication as to when the driver was arriving. We felt quite rushed to get around the site, we didn't feel we had time to take a break at the summit to get food and a sit down. The minibus wasn't of great quality but the journey is relatively short (around 40 mins). The inclusions also mentions an English speaking guide at the crater which isn't part of this package, this is simply just transport and a ticket to the volcano. However, this did suit our requirements but it should be clearer in the description.

We were picked up on time and had a great hike up to the hill. Even tho it's crowded the view over Napoli is quite rewarding.

The experience was good in that the driver was nice and on time, all ok to find. However, the weather was pretty bad (not the fault of the tour operator) and we saw absolutely nothing at the top. The Vesuvius tour was not guided either, so we did not have any proper information.