From Nice: Night Tour of Monaco

Very convenient service and interesting experience. The guide was professional and knowledgeable. Thank you!

Very informative. David was very good and also translated into Greek for me

No one came to pick us up at the meeting point. We wait two hours and a half. Call the agency twice and on the second call they answer but the local agent didn't answer them. We couldn't visit Monaco because of this irresponsibility. Waiting for the refund and still they are tellimg me another story. Very very bad.

The driver called Matt was incredibly rude and refused to pick up my friend from her location which was like 15min drive from me (we were staying at different venues. The tour offers free pick up, so had we booked tickets separately he would have had to pick her up separately anyway! He told her to get an Uber!! What a joke! Bare in mind this was like 30 mim before the tour was due to start, so you can imagine how stressfull we felt. She had to get a tram and rush to my apartment in the end as we didn't want to waste the money we already paid. Then he started taking photos of us on his phone without our consent, which I pointed out to him - what a crazy and unstable person. He was also shouting and swearing in French over the phone at me and hanging up! It was such a horrible experience, this person should not be working with people! Avoid! He was also badmouthing another tour guide Rafael who took as on an earlier tour. As a mater of fact Rafael was beyond lovely and we had such great experience with him. Matt could definitely learn a few things from him about manners and customer service!!