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Cristhine
Sep, 2024
The guide Daniela is very knowledgeable and passes on all the information in a calm and relaxed manner. She is always attentive and respects everyone's particularities. She cares about everyone's well-being, whether they are children or the elderly. The tour was exceptional, the beauty of nature and the buildings, but it was the guide Daniela who made all the difference. Score 10 for this guide.
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Asmaa
Jun, 2024
Super helpful staff. I was able to change the language for guide in last. A perfect trip to discover the west coast of lisbon. The places to visit are beautiful. Highly recommend!!!
View original review in Italian
Sheila
May, 2024
We loved all the stops on the way!!! Sintra was a must see and the castle was beautiful but very busy. Our tour guide was friendly informative and kind!!
Jie
Oct, 2024
The guide is one of the best i
Iren
May, 2024
In describable amazing ! We had great time and wonderful guide !!
Headout Guest
Nov, 2024
Headout Guest
Nov, 2024
Headout Guest
Oct, 2024
Andres
Oct, 2024
Ajaz
Aug, 2024
Lee
Aug, 2024
Ivan
May, 2024
Eleanor
Apr, 2024
Jessica
Apr, 2024
Enrique
Oct, 2024
Gabriel
Jun, 2024
On the ticket purchase page it was written that there would be entry to Quinta da Regaleira (although I didn't notice the absence of this information on the ticket itself after purchase), but the tour didn't include it. I was unable to contact support, but I have prints to prove what happened.
View original review in Portuguese
Amalia
Apr, 2024
I booked through the pena palace website as headout is your trusted partner. According to the website I booked a guided tour to pena palace, cascais and cabo da roca. We arrived at the palace only in the afternoon and before entering the palace the guide informed us that this was not a guided tour as we were not provided with audioguides. Also he said that the palace only allows guided tours to groups up to 25 people and obviously the company booked 27 people for the specific day. Even though we tried to find a solution with him (who was very accommodating and polite to be honest) to my utmost disgust he informed us that the company's policy is not to provide guided tours and for the participants to be informed last minute. To me, this is a true scam and in your place I would reassess your trusted partner. Overall, it was not worth the money, the tour felt rushed and even though the kind guide tried to help us and share as much information as possible, in the end 27 people we felt completely taken for fouls and that we have fallen in a tourist trap. Extremely disappointing to have had this experience in portugal.
Jaeson
Mar, 2024
from
€69
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