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Janine
Nov, 2024
The pre-loaded audio was excellent and saved me around £8 extra buying earphones from the kiosk.
The description leading up to the tower was great to listen to whilst in the queue.
I would have liked the audio to tell me which window to look out of to see each of the historical sites below. Just saying "look north" meant nothing to me. So I had to walk around trying to find them.
Jon
Oct, 2024
We had a great day around the Hagia Sofia and the Hippodrome. The tickets for the Hagia Sofia worked as advertised and made the experience smoother and much more pleasant. Recommended!
Mohamed
Oct, 2024
It was a perfect experience, in the end we wanted to access the lowest praying floor but security was saying only during prayer hours, after asking multiple times, after almost 2 hours again we asked what if we have ticket, then he said you can even go now, no need to wait till prayer time.
Paraskevopoulou
Oct, 2024
A great experience (second visit in 10 years) due to Yakupha who was well informed about historical details and looked really passionate with his job. Thank you again and again!
Udo
Oct, 2024
The organization (meeting point and information) was very good.
Negative: In the mosque itself, the tour guides can only provide little information. So it is not explained "on site" in the mosque, but you hear a 30-minute lecture at the first meeting point of the tour in front of the mosque. We had not expected this.
View original review in German
Oscar
Oct, 2024
Enjoyed being with the informed guide. We had some problems with a couple of our group not flowing well through the exhibits. Nothing wrong with the way the guides handled everything that came up.
Sukil
Sep, 2024
Great experience with a good explanation into the history of Hagia Sophia. Kudos to the guide for dealing with an unfriendly encounter while entering the building.
Peter
Sep, 2024
It is the unfairness in difference for entrence fees between resident people and international visitors. We have paid for Troja, Assos, Pamukkale, Patara, the Caverns and Hagia Sophia. Together more than 600€ more than Turkish residents. We were not visiting Ephesos Galata and Topkapi Palace because of that. As a foreign tourist you feel not welcomed by the authority. Just by the people.
Carles
Sep, 2024
When we booked the tickets we could skip the queue, but going at 9 am, we did not have that problem, besides being able to enjoy the views without many people and be there for a while walking around and discovering its history explained in the different levels of the tower.
View original review in Spanish
Igor
Aug, 2024
the most valuable thing (apart of magnificent Hagia Sofia of course) was your guide who told us interesting stories in a vivid way
ticketing experience was excelent
Fabrizio
Aug, 2024
It was very easy to book a ticket then very simple to meet with the guide and the group. Guides are always polite and willing to provide the best informations.
Vladislav
Aug, 2024
Be aware, the requirements to have covered knees and head is optional! While my family was forced to spend $50 on coverings by our guide , many people walked inside in shorts whithout anyone telling them about it.
Nicola
Aug, 2024
Buse our guide was well prepared, entertaining, knowledgeable and passionate about Istanbul and its history. She answered all our questions and showed us parts of Hagia Sophia we would never have seen if we had come on our own. 100% recommend and exceeded our expectations.
Pietro
Aug, 2024
Our guide, Arda, was charismatic and entertaining and loved to hear our questions about the monuments that we went through. Also the lady (I don't remember her name) who organized the tours was very helpful when we told her that for a mistake of the app our tour was fixed at the wrong hour (2PM instead of 3PM) so she solved the issue for us. :)
Deborah
Jul, 2024
The guide was knowledgeable, the subject was interesting. It was, however, hot and there was nowhere to sit while the guide talked, tho we did sit on the floor for a while, but I'm in my 70s so that became uncomfortable. That's not Headout's fault, but it can be difficult for the guide to hold the attention of Westerners not used to that heat. Maybe you could provide fans, or something?
Jose
Jul, 2024
To send the tickets by internet and in parallel, to send a point of entry scanning, which is not necessary, because you enter directly with the one sent by internet, creates confusion.
Having the entries of the tank, in advance, will allow us to save a long time.
View original review in Spanish
Peter
Jul, 2024
Great tour and very informative guide. We really enjoyed your stories about the history of the city and Hagia Sofia that we heard walking around the area together.
Only thing I would improve is more guidance inside the building itself. The audio tour is a bit dry and the personal guide would be much better.
But still a a great tour and would definitely recommend
Frank
Jun, 2024
We expected the guided tour would be guided through Hagia Sophia, but sadly it was not. The history of the area the guide provided was interesting, but he only led us to the entrance to the mosque, saying guides were not allowed inside.
The audio tour was good, except that you couldn't use your phone to take pictures at the same time. Going back and forth on the phone was to confusing because the audio didn't resume where it left off, so you had to search for the next feature.
That said, when we did enter the mosque, there were MANY tour guides inside, and on both levels. So we felt a bit disappointed.
Brij
May, 2024
I expected to be guided inside the Hagia Sophia and our guide said he could not talk inside and so gave us a background outside. However, inside the HS there were many guides. We had been told to bring headphones, which I had so clearly something changed.
Mark
May, 2024
Reaching the meeting point was easy and the staff were clear about where to wait until the tour began. Booking was also efficient. Honestly, we found it very difficult to understand our "English Speaking" guide. We are American native English speakers. Our guide fumbled a lot of the vocabulary and when explaining the history, we couldn't understand what he was saying 20%-30% of the time. Given the experience, I wouldn't recommend this tour to anyone.
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