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Daniel
Dec, 2024
Direct access to the Mona Lisa saves a considerable amount of time, and it's easy to meet up with our guide at the meeting point.
View original review in French
Melba
Dec, 2024
It was good accept meeting point kept saying right side and sign was different. Luckily I checked in to see we were in list to group in the left side. My fault for not checking sooner, I thought guide would do more than just take us straight to Mona Lisa. No audio and guide spoke way too softly.
Bruno
Nov, 2024
overcoming the lines of visitors with our priority access, it would still be desirable for the staff members to also interview in Italian. they speak only in English
View original review in Italian
Claudia
Oct, 2024
The tour guide was great! The tour to the Mona Lisa, where we were shown all the different highlights, was also just perfect.
View original review in German
Ronald
Aug, 2024
The company and the guide were both great. My wife and I were scheduled for 9:30 but got lost trying to find the meeting place and were late. My wife called and the company did a great job getting us on the 10:30 group. Thank you for the wonderful customer service.
Ron Milton
Kathleen
Aug, 2024
I had some trouble finding the meeting spot, the signs stated a different tour group, nothing said Headout. The tour itself was very rushed to get you to the Mona Lisa, it was difficult to keep up with the tour guide at times. There was no commentary on the way of other art pieces on route to the Mona Lisa. We were not given a map of the Louvre when we entered so, after we arrived at the Mona Lisa, we were on our own with free time in the museum, but did not have a map guide to get the most of our time to see other exhibits. Once we arrived at the very crowded Mona Lisa, I never saw our guide again.
Dr
Jul, 2024
Ok so first thing to say ia that this is legitimate and from a proper company and it works..
Basically they get you to meet near the small triumphal arch and everyone gets a sticker..
What happens next is that you go as a group of about 20 down a completely separate entrance.. the guide takes you to a special group area and gives a breif in a dedicated room..
He then did a pretty quick tour of some of the main highlights with a bit of commentary.. (id say his tour was a bit over an hour).. you are then free to explore the museum on yr own..
For us the royal rooms and some of the ancient foreign artefacts were more if a highlight than the mona lisa (they could so with a more formal queue sygem for that.. at the moment its just a massive scrum in front of the painting with no system)
So overall definitely reccomend.. it is a genune way to beat the queue and the quick tour was great
Susanne
Jun, 2024
Der schnelle und unkomplizierte Zugang zum Museum mit einem sehr netten Führer. Allerdings wäre ein Mikrofon gut gewesen; durch den allgemeinen Lärm war er manchmal schlecht zu verstehen. Aber sonst war alles super!
Tiffany
Jun, 2024
We waited for the guide to get organised and after that he just took us through quickly without talking. Exhibitions were spectacular
Blanca
Jun, 2024
Skipping the line! This ticket made the museum visit so worth it! My time was spent inside and not outside standing for hours to get in line.
Meirkhan
Jun, 2024
It was spectacular! The best thing is that you can skip the long queue and have more time and energy to explore magnidicent the Louvre. Guides are friendly. However, be prepared for big crowds, especially in the morning. We booked a 3pm time slot and I believe it is the perfect time. The museum was pretty crowded at the begining, but at around 5:15pm most of the gueats leave, and you can share a view of Mona Lisa with 10-15 people instead of 70-80 and make great photos.
Stefan
Jun, 2024
Everything was tip top!
Only the meeting point was exactly on the other side of the ARC de Caroussel, the information from Headout/Grayline was wrong!
View original review in German
Todd
Jun, 2024
The meeting place was easy to find. There were people in red vests and red flags to checkin with (there's another company in other colors at the opposite side of the arc that kindly directed us to the correct side when we showed our tickets) The company name on our tickets did not match the flags at the meeting spot but they had all our info and tickets ready. Our guide was very efficient at getting us through and into the museum, and we did indeed get straight to the Mona Lisa (have to walk through a few rooms of exhibits on the way). He took photos for those that asked. He also offered to continue a tour for anyone interested (for an extra fee) that went for almost two hours and showed us all the "best of the best" pieces in each of the 8 departments of the Louvre. Having been to the Louvre several times before, I was impressed how much I learned and he also made it entertaining and interesting for our young kids too (ages 8 to 13).
Juan
Jun, 2024
The fast and easy service made this museum visit very memorable. The lines were short, organized, and easy to get through. This app made purchasing the tickets, and this visit one I would do again. I strongly recommend.
Bhavin
May, 2024
The guide was amazing and it truly was great to skip the lines and have access to the Mona Lisa painting within no time. Thank you!
K
May, 2024
The guide was really helpful - took us thru the fastest gate in. Even though it wasn't a guided tour, she explained a bunch of things to us.
Ahmed
Dec, 2024
Everything was so nice and easy, Eleanor was a very nice caring guide
Maria
Dec, 2024
We love our guide JUAN!
Museum pieces are amazing👌
Frederick
Nov, 2024
Very good guide and spending time and visit with my wife with my first visit to the museum but her second visit.
Brian
Nov, 2024
The guide needed some sort of flag as he occasionally became lost in the crowd.
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