Pena Palace Guided Tour

I was the only tourist showing up. Andreana was nevertheless very professional and thorough with this tour for only one. Her knowledge and depth made this tour very enjoyable and educational. The Palace, its historical background and the view are all unique and fascinating. I highly recommend this tour.

It was well organized and our English speaking guide , Mary Ann, was outstanding. The only small issue was the instructions for where to meet the guide were unclear. Thanks

The tour itself was fine however the guide did not make herself visible. We had to ask where to go and security pointed out where we should be and who our guide was. She did not take into consideration anyone's physical ability to walk up the hill. She started walking up the hill when I had to point out that my mother had an ankle injury and would need the bus. She then held the group for a further few minutes while another tour member finished a personal conversation. The tour left 15 minutes late. She was knowledgeable and pleasant however she could have communicated/engaged better initially.

We were very fortunate, Able to drive up get parking close, The guided was well worth it, Learning the backstories and moving through quickly, Our guide was fantastic, only downside was a light mist of rain and a fog, We also went back into Sintra ang ad dinner at a great tapas place by the railway, Cant wait to come back to portugal and see the other sights nearby there

Loved the tour and the information. Don't love the meet up directions. All of us were confused by the directions sent to us and where we were supposed to meet the guide. Who the guide was - a name would have been nice and also some kind of identifier on his/her person. We were there the 30 minutes early and thought someone might have been there at that time to greet us - if we even knew where that should have been. We almost left to go up to the palace with the idea maybe that was the meeting location. Please fix this in the future and you will be solid.

Midway thru the tour which was an all English speaking tour a Spanish speaking couple joined the tour. They guide allowed them to join without the required headsets. The guide took away from our tour at each stop to speak separately with the Spanish speaking couple. This did take away from the time we were provided as the guide basically had to give two separate tours

The meeting point was inside the gate, but our instructions were to meet outside the gate. We then missed the gardens portion of the tour due to this. The rest of the tour was fine and the guide was very informative. Staff at the Pena Palace said the incorrect information on meeting locations is a consistent problem with Headcout, so I would correct this. Thank you.

Wonderful!!! The guide was fantastic, the tour was well planned. Reccomend it 100%! (I Dont see how the tour could even be longer than 1:30h?!)

We got the tickets easily. The visit was a beautiful experience, the guide was very friendly and her information was excellent.

Great. The guide, very friendly, explained everything to us. We loved it.

Loved our tour and our tour guide William was awesome

Guide was very informative and chatty – could be more clear about where to meet as there was some confusion.

The guide was charming, she explained us very well. Very friendly and enthusiastic.

So much culture and natural beauty in such a small space. Amazing! Ticket experience and guide was great too!