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Charles
Nov, 2024
The ticketing was seemless. The ride was fantastic. Lunch at Casa Bella in Little Italey was great. I highly recommend Hop On/Hop Off. A great way to see NYC
Umesh
Nov, 2024
Prompt service. Polite staff.
Suggestion
Kindly put out in bold that ferry ticket to Ellis Island is valid for whole day.( If so)
Ilse
Nov, 2024
Very easy to book. Nice to see the city highlights. You can hop off at each highlight. The information you get is very amusing, sometimes it could me a little bit more informing for me.
Kevin
Nov, 2024
The all day pass for both uptown and downtown the commentary was great but on a downtown commentary was intermittent and went around second time and got off were I wanted excellent service hardly waited for transport thank you
Gareth
Nov, 2024
Worked out very well and a great visit. Need to be.clearer that to go up the statue you need to have a separate ticket or have it booked in advance. Its not par of the basic ticket
Vivianne
Nov, 2024
We expected that people with tickets would have a shorter wait. Unfortunately, everyone had tickets and had to wait in line for 2 hours in the sun until the security check. Then another 1 hour until we were on the ship. On Ellis Island (also with a long wait) there was little time for the exhibition and we were back in Manhattan on the last ferry at 5:40 pm.
The trip to Liberty Island and Ellis Island was very nice. However, we spent a good 4.5 hours of the more than 7 hours in line.
View original review in German
Susan
Oct, 2024
It's a great way to cover the world famous sights and monuments of NYC in this efficient manner.
But something unfortunate happened. It started raining. so all the passengers from the upper deck rushed to the covered deck below. The driver forcefully shooed all the non seated passengers off the bus in the middle of nowhere, under pouring rain. I understand that this is a safety guideline but there ought to be a more considerate way of doing things. I felt so sorry for those who were affected.
Paola
Oct, 2024
The actual tour was perfectly organized, but I cannot say the same for the "headout" support team. Badly reviewed. How come no one picks up our phone calls for two days?!!
Melissa
Oct, 2024
It went passed alot of great spots in New York it was easy and convenient to get on and off.. all the staff were super friendly
Gabrielle
Oct, 2024
Was too long sitting in traffic. Too much filler music on guided tour. How about educating us on all the gorgeous architecture, the beautiful churches? There was plenty more to talk about. And you really dont see many of the sights from the bus. A bit misleading. 2 of our headsets were static. Not worth the money.
Licel
Oct, 2024
The Statue of Liberty and the history in the museum is impressive 10/10 beautiful experience because of the punctuality and accessibility to take pictures.
View original review in Spanish
Anindya
Oct, 2024
Seamless ticketing experience but the entry to battery park was closed and hence had to go round and round before catching the ferry..
Maher
Oct, 2024
Visiting lady liberty , the museum as well. I was able to learn the history and I highly recommend to anyone visiting NYC not to miss this .
Jennifer
Sep, 2024
Tickets were easy to book and to redeem. It was a great way to lots of the city, including places we probably wouldn't have gotten to on our own. My husband really enjoyed the narration.
Bridgit
Sep, 2024
Truly enjoyed the city tour. The 9/11 Memorial was something we will remember for a very long time. Tour touched a lot of different locations. I felt the commentary could have been better. It worked but more info and history would be good...a little humor too.
Mari
Sep, 2024
Easy on and off at lots of stops. Friendly helpful staff at each stop, and free!! I would've like to know that the last stop did not take us to the point where we boarded at 1st stop. They said we had to get off and wait 30 minutes for a new bus.
Fernanda
Sep, 2024
Everything, but I really liked riding the ferry. I loved getting to know the statue of liberty because it was my childhood dream
Corazon
Sep, 2024
Its my first time visiting Statue of Liberty and it was a fun, educational, and existing experience riding in a ferry going to the Island. Lots of picture's...
Kathleen
Sep, 2024
Loved to see the many attractions that we knew nothing about . The tour gave us a good mix of sites, getting on and back on was very easy, I not only recommend it, I will be doing it again !
Joanne
Sep, 2024
It was a great way to see the city highlights in a day. Great to be sble yo hop off snd back on. Would have preferred headsets that actually worked well. It was our whole group of 6, not just mine. You might need to update the recording. More info on the area/buildings instead of information about movies.
When I road this in the past there was a person on the bus speaking so we could ask questions during the ride.
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