Combo (Save 17%): Prague Hop-on Hop-off Bus Tour + Skip-the-Line Prague Castle Tickets

The ease of purchasing the ticket; a feeling of deception as the audio guide could be shared and I paid for 3 audio guides. The time of the ticket turned out to be irrelevant as it was overcrowded and difficult to access.

Well organized and well explained. The operation of the audio guide could be improved and attendee capacity should be established.

I liked the visit to the castle very much, the information staff and the 15 minutes of information very well the guy who spoke Spanish was very friendly and explained well. The only thing .al is the audio guide that does not match the numbers that are in the different buildings.

The tour of the château was very interesting. Someone was waiting for us on arrival to give us details of the tour.

Overall we liked the Welcome Introduction by your friendly Canadian guide. The telephone audio was okay. It was also nice to have the maps and understanding of the order to visit all 4 sites. My only complaint is the lack of clarity and direction on how to find the meeting point. There needs to be clearer directions from whichever transport drop off point there is. We had no idea where to go after the Uber dropped us off at the "Obelisk" location on the Uber app. Signage was nonexistent, and it was a meandering route through the grounds to find the Obelisk. Several other arrivees said the same thing.

The meeting point was extremely difficult to locate. A key point would have been to advise that all Headout people had blue and white umbrellas which would have helped. We asked at the info point and that was the first thing they said. Was not aware that the audio guide was using your phone to deliver the guide, consequently we did not use it as we had no headphones with us and not sufficient battery which we wanted to preserve for photos. We saw others at the castle using hand held guide devices and wished we had purchased tickets from an alternate provider.

The Castle is stunning, finding our meet point was impossible. It was very poorly signposted and would have been much simpler if we had been instructed to locate the guides with blue and white umbrellas. The audio guide was clunky and did not always work in order. Overall, our experience was good but it could have been better.

It did not seem really worth paying for the guide especially in the cathedral as was designed for a visit going around a different direction.

Tickets were easy to book and the audio guide was useful. However some of the numbers signposted around the attraction didn't have a corresponding number on the audio guide. Sometimes it wasn't clear what direction you were meant to go in but we figured it out.

Really interesting place. The guide, Steve, was really funny and knowledgable, and I wish i had chosen the guided tour instead of the audio tour. The initial audio tour was a bit confusing as you had to start at the last point and work backward, but that was due to work being done on the cathedral. The audio guide was quite good, but teh AI voice gave a strange intonation at times. OK though. The tour took us about 3 hours, maybe more, and it was very cold, so be prepared. Worth the visit and good value

Bogdan told us the history of the castle and what happened there in a very pleasant and understandable way. His Spanish is very good. He answered our questions very well. The experience was rated with a 10. Bogdan also a 10, and because there are no more points!

Our guide Zora Schmidtova was very nice and was able to answer all our questions and speaks perfect German. It was great fun and very interesting.

The guide was exceptional! She answered all our questions, bravo to her! And I thank her once again

It's good because it includes tickets to all the castle's enclosures but when we hired an audio guide, I thought they would take us and explain in detail. The audio guide is very robotic and it is very monotonous and boring to listen to.

Very nice tour with a great guide who spoke very good French. Prague Castle is a must-see, and you should allow 3 hours for a leisurely tour.

Everything went as planned. Too bad about the Italian audio guide; several marked listening points within the attractions were not on the audio guide track list.

The experience was good but it was difficult to find the meeting point. We were attended by a girl in Portuguese as there was no Spanish guide. Audio guides should be provided.

The way your team was looked after at the château was excellent. Total disappointment with the château visit. Saw 4 rooms of no interest, really nothing to see..... It's a rip-off. The cathedral magnificent outside, rather average inside. The chapel...... average average..... Voilà....

The castle itself was very cool and interesting and we enjoyed seeing all the sights. The audio guide was not what I expected. It wasn't delivered by a human voice (sounded like AI) and it didn't cover all the marked locations throughout the tour. Information was delivered a little oddly by the AI. I never received the email with the audio guide download information and needed to get help from the guide who gave our "orientation". The guide himself was excellent and very helpful. Very knowledgeable and funny. Guess we should have paid for the guided tour. 😏

Wonderful support when I had questions about the QR code - very quick response to my emails. Great onsite staff and introduction to the history of the castle area.