Combo (Save 5%): 9/11 Memorial & Museum Tickets + 15-Min NYC Helicopter Tour

The whole exhibit is beautiful and touching. My children, who were not alive when 9/11 happened were very interested and enjoyed the museum.

Audio narration was really good. Large overhead boards indicating next point of interest to start audio would have helped. The device was some confusing, it continuos closed out then you had to find your next exhibit

I am a former Metropolitan Police Officer and was deployed as a Family Liaison Officer to the american husband of his British wife who perished in the incident. To be able to see some of the remnants of the towers and to find the wife's name at the memorial was very emotional and humbling. I had wanted to visit the site for many years ad I am so glad I have now finally done so.

The last colum. Cut down and removal. where everyone got to sign it and everyone showed up to pay tribute. I chocked up reading it.

A wonderful , tasteful memorial to all the 9/11 victims and a great privilege to be there. Staff throughout were friendly and helpful and there was a suitably respectful atmosphere. The museum does justice to the event and all the victims and the final video on the humanity of the day , all the boats turning up to evacuate hundreds of thousands of Manhattan residents ( which we were unaware of) left a big lump in my throat and xthe shedding of a tear or two. Thank you.

The museum is impressive, depressing and emotional. It is very well laid out, lots of space and a very special atmosphere. The artifacts are well placed and the paths are easy to walk. The museum is a must for all New York guests.

Everything went perfectly despite the wait for the electronic tickets, which never arrived... thanks to the transaction receipt, we made the most of our visit!

It was humbling and very emotional. I witnessed the second plane hitting the tower and the silence when they grounded all flights.

The voice messages of victims before disaster struck. The lasting effect it had on the health of survivors - respiratory problems, cancers etc. Those are things I didn't think of.

The facility, the exhibits, and the fact that we didn't have to wait in line made it an amazing experience. I only wish we had alloted more time to see everything. The informaiton about how long we needed to experience everything was not accurate. We needed much more time to truly experience all that the museum had to offer.

It's an incredible museum with history and meaning like no other. The architecture is amazing, the displays were so interesting and the videos amd recordings were so moving. Emily was our guide and she was wonderful, knew her stuff and had just the right amount of reverence. It was a moving experience and I am so grateful for the museum was bullt to honor all those who lost their lives amd those who made the ultimate sacrifice.

The exhibition is impressive, the museum is located in the same place where the towers used to be, to see the remains of what was left from that day is incredible; and I did not queue to enter.

Having the tickets already purchased and not having to wait in line was great! The exhibits and audios were great. So many emotions and memories came back to what I was doing and where I was that day of the horrible attacks. Learning about the Survivor Tree was amazing. This was my 3rd time here and never knew about the tree.

The beautiful way we could walk thru that devastating day.... and the consequences of it on the world. Hesrtbtraking beyond words🇺🇸

An unparalleled experience, being able to know first hand something that changed history was incredible, the online purchase process was agile and allowed us to enter directly to the site.

It was an emotional recollection of the tragedy of 9/11, with an amazing presentation of the tributes, recovered items and building remains.

It was my first time flying. This was on my bucket list. I flew with my son. It was a beautiful experience. The flight was very smooth. The pilot played us music that made the experience even better. The staff are very professional and friendly. I would highly recommend it.

The exhibit, the guide, everything was perfect! Would definitely use Headout again and will spread the word to my friends!

The whole experience was very moving. A wonderful tribute to the fallen firefighters, police officers, and other brave citizens. America must always stay united to preserve democracy.

The exhibits were so powerful. The movies and stories were amazing. I never knew about the boats evacuating the people off the island!