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Kerusha
Dec, 2024
The aquarium was super crowded because a)it's a small space and b)there were school excursions as well as visitors (even though it was a Saturday morning). The announcements were hard to hear and we exited the aquarium without finding the feeding area - and then weren't allowed to re enter. Wouldn't recommend
Mohammad
Dec, 2024
My favourite animals must be the sharks.The online ticket from headout make my entrance to the aquaria smooth and easy.It was a fascinating and interesting experience for me.
Sanat
Dec, 2024
I think it should be told if you book for 8:30 that ur not able to collection 1 minute before hand which quite ridiculous. Also the lift attendants were rude to paying guest. Beside those issue at the start dinner was good. Also when ordering drink the server kept telling us it's not free and the cost more then two times which I was find rude as if we could afford to be there.
Masdi
Dec, 2024
In the Aquaria KLCC the entry personnel denied my entry due to i was a tourism and i have to bought a difference tourism Aquaria entry tickets. But after debate and i told them i bought through online and the tickets booking was notified that i wasn't a local all charge was as such and been paid for.
After standing for about 30mins finally my family allowed to enter.
Other than this there no other issues. Love the KLIA Express it pressty convinience.
Kim
Dec, 2024
Very easy to book and very easy to pay .
Fabulous food and a magnificent view .
We experienced the high tea on our last visit and that was wonderful.
We will attend again next time we visit KL.
Steven
Nov, 2024
I was called at 9.20pm the evening before the event and told that instead of 6.30pm, my booking for 2 was being changed to 8.30pm. The caller insisted that the original booking could not be kept and hung up. I called the next morning around 10am, was told the same information, and that the venue could not be contacted for 3 hours. All this time, my email and online bookings remained at 6.30pm.
I received a call from the manager of the venue at 12.20pm, and he advised me that there would be no problem and we could keep our 6.30pm booking. When we arrived at the venue, the manager personally came over, introduced himself and apologised for the phonecall and Aurelius change. He advised that a large group of 150 rowdy patrons had booked, and that may have been why we were being shifted. The restaurant was more empty than full at 6.30pm, and was only just starting to get busy when we left around 8pm. We will definitely visit KL Tower again when we visit again, but will book directly and don't intend using Headout ever again in the future.
Ruth
Nov, 2024
The ARAS Restaurant is awesome. The buffet looks very good, the food tastes great and the view ist wonderful. Staff is very friendly.
The tables turn around the buffet. It's visible but not too fast.
Unforunately we could not book a table at the window but taking pictures was still possible. On the Observation Deck, the view is the same. It's more worth spending time at the restaurant ARAS.
Claudia
Nov, 2024
The experience was very good. Place Is awesome, food much better as expected. The online purchase of tickets was very efficient and problem leas.
Gopika
Nov, 2024
Very seamless entry. No big queues. My family enjoyed it very much. Spent a lot of time inside looking at all the marine life.
Christopher
Nov, 2024
The revolving restaurant is a great idea. Seeing all of the city light come on and the Petronas Towers with an uninterrupted view at night was fantastic.
Paid for a window seat but was then told that it couldn't be ordered on line so got scammed there.
The food selection was massive but not authentic Malaysian so for people who don't like spices and flavoursome food it is probably brilliant. The restaurant staff are amazing.
Karl
Nov, 2024
The only problem was the lady bringing us to the table. We had booked a window table and a lot was empty. But she kept on saying in an unpleasant tone, that we couldn't get one. We then said we would leave, which got her to fetch the manager and he made us a window table, even one of the luxery ones with room for six. The real waiters was so polite and helpfull. Hard for an European, that you cannot get a beer or a glas of wine to the fine food, but we understand it is of religious reasons.
Rozlin
Nov, 2024
The trip to KL Tower was amazing. We get to see bird's eye view of KL city from Sky Deck. We even took pictures in Sky box. Even though I'm a bit afraid of height but it was worth it. Aquaria was great too. So many marine creatures to see and learn about their fun facts. There was even shallow ponds that you can dip your hand and touch the fishes. We truly enjoyed during their feeding time. It was funny to see the staff pushed away this sneaky turtle who kept trying to steal food. Overall, the trip was fun and memorable. Booking online was definitely the best choice as you can skip the queue and enjoy your time there.
Patrick
Nov, 2024
We are very sorry to have missed the dinner because I got a bad cold and it was too late to cancel.So tough in 2 ways we missed a GOOD experience and secondly lost money .Anyway such is life.Hopefully there'll be a next time visit to KL to for full this meal.Thankyou/terima kasih.
Nasroden
Nov, 2024
Amazing experience at ARAS and I will bring my family the next time around. Everything is AWESOME. 2 thumbs up from securing tickets @headout (thank you headout) to staff services to place. Most impirtantly is the 5Star rate to Aras Food! Im inlove with it. Thank You.
Linda
Oct, 2024
The venue and food was fantastic, I would recommend it 100%,
Booked on line with Headout, and no problems at all, we paid a small amount more on arrival to have a window seat, but all seat were good.
Travelled as a couple.
Conrad
Oct, 2024
Mostly everything was great, just spoilt by one member of staff. I think she forgets that a trip to the
Aras 360 restaurant is a trip of a lifetime for some people.
Lesley
Oct, 2024
There was a great choice of food , the views at night wonderful , tickets was easy to get , lovely experience . And when leaving the light outside in time to the music playing was lovely
Would highly recommend . And very reasonably priced
Kastoori
Sep, 2024
I like the level 2 part. Where we see open aquarium with shark and all kind fish. But wish the air conditioning work. It's was too hot. There was a lot people and it's make it's too hot. At the duration just not take much time. Just spent few minutes at there. Like not with the money.
Soundhirarajan
Sep, 2024
Nice to see and take photos covering Twin tower and enjoyed a lot. We would have benefited if we get some more time like 30mns. 10,15 mns is not enough as per mine.
Syarifuddin
Sep, 2024
Nice, clean, variety of species, a lot of information, duration, spacing could be improved, live show maybe proposed to explain live.
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