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Naushad
Dec, 2024
Lovely experience being on the 86th floor and seeing the skyline of KL.
Booking with Headout was seamless.
Highly recommended
Rangit
Dec, 2024
Views seemingly from top of the world! Seamless ticketing, queue management, timing coordination - everything was excellent!
Bryce
Dec, 2024
For the sunway lagoon tickets, the ticket pdf was corrupted when uploaded to the app and email.
They also seemed to be an older version/ wrong version of the ticket required for sunway lagoon.
however the support team manage to get things working so all was fine in the end :)
Kazuo
Dec, 2024
Before my trip, I bought a reservation ticket for the Petronas Twin Towers in Japan, and at the same time I bought an admission ticket for KL Tower. The purchase procedure was easy, and there was no problem with the printed admission ticket to enter the Twin Towers, but at KL Tower, I forgot to download the headout app, so I responded locally. I managed to get in safely. THE PROBLEM WAS THAT THERE WERE FEW TAXIS IN KUALA LUMPUR CITY, AND MANY PEOPLE SEEMED TO ARRANGE A CAR WITH UBER, SO IT TOOK A LONG TIME TO WAIT FOR A TAXI AFTER VISITING KL TOWER. I regretted that it would have been better to make a reservation after sightseeing at the hotel.
Wei
Dec, 2024
It was a good experience but the tour guides do not provide any information about the history of the twin towers. Other than that the view at the observation deck and skybridge were awesome.
Vivian
Dec, 2024
Everything was well organised and the experience covered different viewpoint and allowed time for photos and enjoyment of the view
Gavin
Nov, 2024
Awesome attraction. My dream come true to visit the towers. Tye lifts could have been more spectacular. Maybe an out door lift for paying guests.
Plenty of time during the visit to look around and take pictures. What was amazing too was the that the telescoppic viewer was free. I thought you would have to pay for it but nah! It was free. Definitely recommend this site.
Sheilh
Oct, 2024
One of the best day spent while I was in Malaysia it would be Sunway Lagoon waterpark. Thrilling rides to exotic jungle trail you can find everything thing there. I would love to go there again...
Biswajyoti
Oct, 2024
The entire visit was nearly coordinated at every step and the staff were absolutely professional. They provide guidance at every step and corner. Since it was night and there were powerful lighting everywhere in the towers good and clear photo snaps could not be taken due to reflection. Would prefer a time before sunset. Overall it was good experience.
Francesca
Oct, 2024
Fortunately, it did not rain.
We printed the ticket and they easily scanned the qcode.
There was very little line also because they are very well organized with groups.
Beautiful view with sunset !!!
View original review in Italian
K
Sep, 2024
Bought tickets effortlessly, skipped the line by showing the QR code, and enjoyed a hassle-free visit to the stunning Petronas Twin Towers!
Jaswant
Aug, 2024
The date on my ticket was incorrect and it was for when we had returned to UK! I had tried to get a refund or date change whilst in Kuala Lumpur but I was advised it was allowed?!
Absolutely disgraceful customer service and a very bad impression for us tourists, we will never be using headout again to book anything. I have also warned others!
Manfred
Aug, 2024
bought the tix from the website, waited for 20 mins before deciding to cancel it and get the refund which was allowed according to the email. 5 mins later got the tix and emailed them for any status on the refund but to no response
Khadiga
Aug, 2024
The whole experience was wonderful,the games the food,the water park was amazing the kids enjoyed so much.also we booked the tickets through headout it was easy and reliable.
Solafa
Jul, 2024
Ticketing experience was wonderful, real I appreciate and recommend headout, the trip was so good, organized and awesome
Trudy
Jul, 2024
The staff was very informative and made sure we did not moss out on anything.
The views were incredible and I enjoyed reading the information boards.
Amira
Jul, 2024
The staff were friendly but however did not give us any information verbally on the history or any fun facts/description about the twin tower building.
Marjan
Jun, 2024
The view, well planed av stuff. Kind and nice. In top just 10 min but it was ok. You have more time when you are coming down. There is cafe and shop. Many screens that showed information about building and other experience.
Brian
Jun, 2024
We read reviews and knew we had to print out tickets before arrival. Wd showed up 15 minutes early, as directed.
Everything went smoothly.
It is good we had pre-booked tickets. Everything for that day and the bext day was full.
Great experience
Nipun
Jun, 2024
Many good rides were closed , even the big water pool is under maintenance and this was not mentioned under your website
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