Combo (Save 5%): Illuseum Berlin Tickets + Berlin Hop-On Hop-Off Bus Tour

Very nice Italian woman to greet us at the cash desk (Valentina?), very helpful and informative. Great exhibition. Thank you!

We didn't know that the digital ticket had to be converted into an analog ticket by a staff member and that you first have to go to a certain office in Berlin. That makes no sense and doesn't fit in with the logic of a digital ticket, which I want to use immediately. CONCLUSION: We were not taken on the Bis as planned, but had to buy an additional S-Bahn ticket for 4 people to activate our dig. Bus ticket to activate. This was not stated anywhere and is also quite pointless - we will not recommend it to others.

And we enjoyed our entire stay. We were fascinated and surprised by the exhibition. The staff were also friendly and helpful. Unfortunately, there were a lot of people in a small space. The volume was a bit exhausting.

All the attractions on offer there are SUPER! Of course we used and tried out all the interactive installations! I was there with my two grandchildren, aged ten and 11, and as a grandpa I really enjoyed seeing how they enjoyed themselves!!! They both took dozens of photos and reported back to the family in the evening with lots of fun and pride. Buying tickets online was great: there was no queue at check-in and in the exhibition! Many thanks for this highlight!

Everything... the staff was very nice and helpful. Our questions were answered well🙂. We had a lot of fun and the illusions were very cool😃👍🏻. We still can't explain some of the illusions🤔nevertheless it was great.

Very courteous and friendly reception with good explanations about the exhibition. A great experience for all ages. The use of a cell phone is very important, as otherwise a large part of the experience remains closed to you.

The special rooms were very interesting. Unfortunately, there were disorderly crowds of visitors. Since we were supposed to be there at 11:00 a.m., we thought there was an extra tour scheduled for that time. The large number of visitors was a bit of a nuisance in the rooms.

An interesting exhibition on optical illusions and illusions combined with modern art. Unfortunately very expensive.

Unfortunately, the brochures were out of date and the stop information was not correct at all. It was really tedious, we were told that one stop was currently out of service, then we walked 20 minutes further back, only to stop at the "closed" stop in question. It wasn't that great.

The staff were very nice and happy to help. Some rooms and attractions were incredibly beautiful, others were a bit boring. Despite all this, we really enjoyed it and spent over 1 1/2 hours there!

Not to love: If you want to find your first place to hop on, the map isn't specific enough. We wandered around for half an hour. We didn't read anywhere about the twenty minute brake the bus driver was gonna do

We really liked that we were allowed to use the tickets on Sunday as well because many roads were closed on Saturday due to christofer street day.

A great museum for almost all ages to marvel at and try out. You can get through it in about 1 hour. But it seemed longer to us. The staff there are extremely friendly, helpful and courteous. We took some great and funny photos. I can only recommend it to everyone

I expected more explanations about the individual stops on the tour. Unfortunately, some places worth seeing are not visited at all.

Everything, especially the pictures that were set in motion with the app. No waiting time and nice staff. Anytime again... 😀 Need a receipt from our visit, team building day. Ordered online for 3 people on 01.07.2024, time slot 11.00 am.

The hop on hop off part was super convenient. However the ticketing process was just ok. They never told us that we had to keep the ticket to use for the next day. We were told they couldn't look at it online even with the QR code. I figured that a QR code saves money as well as gives access to our tickets but apparently not. Unfortunately we couldn't ride the bus again the next day and wanted to see the other side of East Berlin.

I liked it, but you imagine it to be much bigger and you expect a "main" path where the best illusions come, then so next to rooms to show smaller illusions... was still nice

The whole idea of this museum is great. It was great fun for young and old alike. Extremely informative and inspiring to learn more and especially to come back. Really great concept:)

It was super interesting and fun. The children couldn't stop being amazed. A great experience and highly recommended.

The ease of hopping on and off was great. However, the narration was not what I expected. Our expectations were to learn more about the history of the buildings and places, but the two narrators made more jokes about the area than provided any information. I'm really not interested in learning about the "Red Light District" near Alexandarplatz.