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Erick
Dec, 2024
The audioguide was ok. Very basic & not very informative. With all of the podcast and audio guides available for free online. It could've been better. I used one of theirs, not yours.
Ticket was just a free ticket to get inside, not for any of the other aspects, including the power and the museum upstairs.
Bickel
Oct, 2024
Fast-track entry - but St. Mark's Basilica was too full and you were only passed through. The Doge's Palace was the real experience. Magnificent
View original review in German
Nick
Oct, 2024
Visiting the venues was amazing. However, the partner chosen by Headout (The Tour Shop) was awful! I evening before to collect tickets and was told rather rudely that they wouldn't have them until the morning at "9am or perhaps 9.30". The following morning the 'shop' didn't open until 0930 despite it saying it would be 0900, and there was already a queue. The guidebook was a generic guide to Venice which was pointless - the implication was that the guide would befor the Basilica and the Doge's Palace; the audio guide required downloading an App which I didn't do because I simply didn't trust either Headout or The Tour Shop!!! I also now receive unsolicited emails which I now have to find out how to unsubscribe from because there is no way to do it from the email.
Vivienne
Oct, 2024
Our guide was wonderfully knowledgeable and brought history to life. Artwork amazing and coming into St Peters Basilica from tombs quite memorable. Extremely disappointed time in sulistine chapel was almost nonexistent- the guards pushed us throught so fast non stop at any point and barely saw anything being hered through the crowd.
Elizabeth
Sep, 2024
What a beautiful church! Knowing St. Mark is entombed there, was fascinating! Thank you for preserving this beautiful area.
Amanda
Sep, 2024
The Basilica was stunning but doesn't take long to be ushered through and unfortunately we thought our tickets included the cala d oro and the horse terrace but they didn't so double check if you want to do those.
More impressed by Doges palace and much less crowded also amazing views. The museum was a surprise as was impressive and a welcome quiet place. The cafe is lovely and the best views of St marks square
Alle
Sep, 2024
Only after I booked did I see that the codes sent still had to be converted into physical tickets somewhere, and before the chosen time. As a result, we were initially under a lot of pressure to be on time and had to leave home very early. Because the first two overcrowded water buses skipped the stop, we still arrived late at the ticket office, but were still able to receive the tickets.
The skip the line tickets were well worth the extra cost, because what long lines there were for St. Mark's Cathedral and the Doge's Palace! We did not manage to download the audioguide inside the cathedral, which was a shame. However, when we got home we were still able to listen to it.
The visit to the cathedral did not take that much time and I found it a pity that certain sights required additional payment, so we did not do this.
In contrast, the visit to the Doge's Palace was very worthwhile and we could have spent more time there if it weren't for the fact that we also wanted to visit the glass factory on Murano. This ticket did not include an audio guide, which could be purchased additionally on the spot (didn't do it).
The also included booklet about Venice is especially fun to re-read at home and reminisce about this visit!
View original review in Dutch
Johnny
Sep, 2024
For the value I expected a full access to the other parts of the basilica. I found the guided audio not working and of no value and the guided book had value either. Similar to a general tour brochure. Tickets should be redeemed at the basilica and not at another location.
Jason
Aug, 2024
We ordered skip the line tickets on recommendation from a tour guide and ordered through the site. Ordering was easy, although we had to go to a shop to get physical tickets. Would be nice to get electronic tickets by email, but not that big of a problem. We liked the time flexibility and walking through at our own pace was the way to go. Thank you ☺️
Giulia
Aug, 2024
Visits to both places were satisfactory considering the skip-the-line ticket. For St. Mark's basilica one could also include a visit to the Golden Pall (not included so we added another 5 euro per person). As well as to visit the terraces you had to add another7 euros (we did not).The ducal palace was more complete as a visit.
View original review in Italian
Antonio
Aug, 2024
First of all, it was a good idea to get the tickets in advance, as this prevented us from having to wait in long lines in the summer sun and allowed us to make the different visits much more agile, so that we could spend more time on the visit itself.
Secondly, both buildings are spectacular, especially St. Mark's Basilica and are therefore 2 must-sees that you cannot miss if you visit Venice.
Therefore, very satisfied with the advance tickets and with the visits made.
View original review in Spanish
Rajot
Nov, 2024
No waiting. A very pleasant welcome at the exchange office. Visit in November, so very few people
View original review in French
Annie
Nov, 2024
It was very easy to access and very organized. The staff we very friendly and helpful!
Steve
Sep, 2024
Classic architecture and its history
Mrs
Sep, 2024
The Palace is amazing and the fast pass made visiting it so much easier.
Anita
Sep, 2024
Easy to pick up tix and tour on our own. Never received audio guides though.
Loreta
Sep, 2024
Ticketing agent suggested we go in the evening after 9pm. Was amazing! We had the place almost to ourselves!
Gemma
Sep, 2024
Beautiful exhibits and basilica. Very easy ticket pick up and line skip
Au
Aug, 2024
The palace is simple ie not extraordinary. However, I like the Basilica .
Pascal
Nov, 2024
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