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Dorethé
Nov, 2024
Being able to see a panther and tiger so close! Heartbreaking though that they have to live alone in such a limited space. Good that it exists (especially for my grandson), but have double feelings about it. Was a lovely day, beautiful zoo
View original review in Dutch
Sharlene
Jan, 2025
Giraffes, Polar Bears, Seals we loved them all and the fact that we could see them up close was a bonus.
Lauris
Oct, 2024
i saw a turtle i was happy and red panda got both teddys too
Ferry
Feb, 2025
Marius
Oct, 2024
Natia
Oct, 2024
Marcin
Sep, 2024
Antonie
Sep, 2024
Angeliki
Oct, 2024
I booked my tickets for Sunday 29th of September when I tried to proceed with the payment my card was declined and when I did it the second time, the booking date was automatically changed for the 30th of Sptember , which was the next day. As a result I could not reschedule or cancel my tickets since it was less than 24hours in advance not I was able to contact the customer support because that was not available on Sunday. I had to buy new tickets at the zoo and spend another 90 euros. Total waste of money and time I would never recommend headout for booking tickets nor I would use it again, it is a scam!
David
Sep, 2024
Put a barcode on your tickets!
I had to buy 3 new ticket as the ones that I was sent from your company the zoo doesn't accept. We went to the ticket point and was denied entry. Had to buy 3 new tickets on the spot. I expect to be refunded and also sent a mail to support on the same day 15 September. I hope that you will be fast at resolving this situation.
Kind regards, Christina
Sharon
Sep, 2024
Hi
The tickets we've purchased was not expected by the zoo because it had no QR code. We had to purchase another tickets on the spot.
Please reimburse my credit card for the full amount of the transaction.
Booking ID: 20574511
Looking forward hearing from you
All the best
Sharon Hershkovitz Bartur
Sharon@shbpluspro.com
Martina
Dec, 2024
Artiom
Oct, 2024
Krzysztof
Sep, 2024
This experience is unavailable
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