Combo (Save 5%): Amsterdam GVB Public Transport Pass + Schiphol Airport to/from Amsterdam Central One-Way Transfers
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Ronald
Mar, 2025
Whole process was easy to book. However the barcodes did not work on the actual trams and had to show proof to the consuctor
Alexandra
Feb, 2025
The app, wasn't working properly, and I was never able to add the tickets to my wallet even if I updated it.
Also, for the boat cruise, the windows were all foggy. I think they should clean the windows before the cruise that wouldn't take a minute and it would change the whole experience.
Anja
Feb, 2025
After a brief orientation on site in Amsterdam, everything worked perfectly. We would definitely book it again.
View original review in German
Dunja
Feb, 2025
we had 24 hours tickets which worked most of the time, but on two occasions we couldn't get out of the metro without further assistance as ti would not let us out; as it was Sunday night it was not very pleasent experience in almost deserted metro station
Sandra
Feb, 2025
It wasn't possible to send the tickets to the Apple wallet and it was very difficult to use the qr code on public transport (tram), it took a long time to read. I bought a day ticket for 3 people, but only I had them because they couldn't be put in the wallet and if I sent them to other people the email wouldn't open the tickets. The result? When we had to leave, we delayed everyone's departure and had to ask to open the door twice... it was either that or someone didn't check out and stayed on the tram...
View original review in Portuguese
Daniela
Jan, 2025
Sometimes I had to try a few times before it would let me through the gates. It was really irritating to be standing there and waiting for the ticket to work. Other than that it was great.
Kristina
Jan, 2025
I am from Germany and it's like a vacation when you can use the buses and trains without them coming way too late or not coming at all.
Siegfried
Jan, 2025
It was no Problem to get the tickets. But payed all routes a second time by kredit card to GVB. Though I have to print out my Pass next time and then it should be awesome :) to travel with you.
Frank
Dec, 2024
The uncomplicated booking of the trips by cell phone. But Amsterdam in general was also a great experience, we will be back again
View original review in German
Andres
Dec, 2024
We traveled with a person in a wheelchair and we were able to move around the city perfectly with public transportation. We especially liked the streetcars a lot. We had to say that the passes sometimes failed and the doors didn't open. And in a big station there was only one elevator and it was out of order. We had to take the chair down the escalator.
View original review in Spanish
Jayakanthan
Nov, 2024
We are tourist's from India and before reaching we saw You Tube videos on how to get the passes and one such was so informative we got to know about T-casual & others too. But on getting off at Terminal C of Terminal2( Easyjet) there were no indication of ticketing machines and the metro starts at Terminal A( Rayan Air) which is quite a distance.We were forced to take Aerobus to Universitat and later we got passes from the machines placed in that station.But,we enjoyed uninterrupted travel..Good job
Nicola
Nov, 2024
I have used a pass similar to this before and it is great for getting around the city and the transport network seems to work really well.
What wasn't easy was using the pass to get through the gates, (I think a paper pass works better).
The pass did not work at all when I tried using it for the mainline train, (return trip to/from airport), and I had to persuade the staff at the station to let me through.
Gertrud
Nov, 2024
The sights were a short walk from the stations.
Everything was very clearly laid out. I can only recommend it.
View original review in German
Francis
Nov, 2024
There was so much hassle using the code from my Apple wallet and the code from the Headout app. It took many scanning before it worked. Fortunately, the drivers were very patient & understanding. There were times when I just gave up scanning the code and just showed it to the drivers. I don't would use this again. I'm sure there are other options available.
Manfred
Nov, 2024
Not related to headout but GVB must really consider switching to a real NFC pass for it's network. Having a qr code with unrelated destination on it is really disturbing. Altrought that, I have no malfunction to signal
Sarah
Nov, 2024
After some initial difficulties, everything went smoothly with the ticket.
The ticket that was sent to us for our wallet did not work at the barriers. The staff at the GVB store at Centraal Station were not particularly helpful and had no idea how to solve the problem. It was only when we wrote to the Headup support team that we were sent the working tickets via a link.
View original review in German
Gareth
Nov, 2024
The ticket machine needed a paper copy as it tried the charge my phone wallet every time I presented it. Your app didn't allow the pdf to be printed as per the instructions.
Marius
Oct, 2024
I bought 3 tickets for the GVB but all tickets were on one cellphone and I could not send tickets to my other two family members. Was a rush getting in and out of tramps with 3 tickets on my phone to be scanned.
Emily
Sep, 2024
Despite using the app for scanning the tickets when using the metro with an andrioid phone, we were still charged on our card. Because of this, we are now in the process of having to go through the refund process with GVB which is a huge inconvenience. It worked well on the iPhone with no extra charges, however if it's not possible to do with the android phone due to the potential double charge, then this should clearly be stated upon purchasing the ticket and we would have chosen to purchase the ticket through GVB directly.
Candace
Sep, 2024
It was very useful to have train tickets in advance as saved time and we needed them to dump our luggage at the station before exploring Amsterdam. My only criticism is that they were only supplied online and this made it difficult to share as you need a ticket each to get through the barriers. I managed to print but had to cut and stick together! Or you can use screenshots....
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