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Howard
Dec, 2024
time to get inside to the main event took way too long. i thougt i was at disney world, not what I was expecting or cared for.. once inside the main area, everything was fine..but the lines getting to this main even was just too long and too slow for my taste
Brandy
Dec, 2024
I could have spent all day on the observation deck. This experience was amazingly breathtaking. The only downside was when trying to leave. The line to exit was wrapped around twice with no clear beginning or end. There were so many people you really could not move. In the event of an emergency, it could have ended poorly. Establishing a better exit strategy will make this experience even more magical than it already was.
Marcelino
Dec, 2024
The access point was not clearly marked, lines to go up and down were too long, and the observation deck too crowded to enjoy. This is a recipe for sowing bad behavior among customers, and we saw that, too. We will not come back or recommend this activity to anyone else.
Helen
Dec, 2024
Seeeing the Empire State was amazing.
I think it's slightly overpriced, whilst we were there8( of us)
We all wanted a drink and I found the drinks and gifts completely overpriced. X
Jacqueline
Dec, 2024
Skyline at sunset was awesome! Didn't like the fact we couldn't get in in the hour time frame of our booking time like the instructions said.
Karen
Dec, 2024
The staff were friendly from the moment you entered the building. Very helpful & knowledgeable . The price was well worth it. The views were AMAZING. The wonderful sights of the Hudson River from yachts to barges traveling up & down.Decorations, bathrooms, Cafe were all amazing. VIEWS OUTSIDE from DECK were gorgeous...so many photos opportunities. FABULOUS 2 hrs. Definitely will bring friends...I will be back.
Keiron
Nov, 2024
Not your fault but weather spoilt it , also could not walk on glass floor , loud school parties which I was not expecting, apart from the extra payment to climb , there didn't see much to do unlike ESB , Summit and World trade , it needs something else for the money I paid
Helenice
Nov, 2024
It was wonderful, an incredible feeling. I've never climbed such a tall building for the first time, and I'm very grateful to have made such a memory.
View original review in Portuguese
Nieve
Nov, 2024
The view was the best, it has breathtaking scenery, the facilities are also beautiful. If I would go again it is worth it.
View original review in Spanish
Clark
Nov, 2024
Insane views of the city. People were nice about photos as well by not clogging up the glass.
Book on a sunny clear day and you'll have the best time. Worth the money in my opinion
Paulo
Nov, 2024
IT WAS AN INCREDIBLE VIEW OF NYC, the attraction starts in the elevator, I thought the projections on the walls were really cool, a mixture of technology and nostalgia.
I also really liked the service and the organization, but it was a shame that the day was cloudy and the scenery was a bit spoiled. I'll definitely be back.
View original review in Portuguese
Chris
Nov, 2024
What breath taking views! All of the staff that we encountered were professional and friendly especially the store clerks. I highly, no pun intended, recommend this experience
Jose
Nov, 2024
The impressive views mainly; although at the beginning it was something as spectacular as the illuminated beams, and to see how the elevator works, not to say
View original review in Spanish
Gareth
Nov, 2024
Worked out very well and a great visit. Need to be.clearer that to go up the statue you need to have a separate ticket or have it booked in advance. Its not par of the basic ticket
Dirk
Nov, 2024
Spectacular sunset. The beveled glass walls are also great. The glass floor and the view downwards are somewhat disappointing.
View original review in German
Vivianne
Nov, 2024
We expected that people with tickets would have a shorter wait. Unfortunately, everyone had tickets and had to wait in line for 2 hours in the sun until the security check. Then another 1 hour until we were on the ship. On Ellis Island (also with a long wait) there was little time for the exhibition and we were back in Manhattan on the last ferry at 5:40 pm.
The trip to Liberty Island and Ellis Island was very nice. However, we spent a good 4.5 hours of the more than 7 hours in line.
View original review in German
Paola
Oct, 2024
The actual tour was perfectly organized, but I cannot say the same for the "headout" support team. Badly reviewed. How come no one picks up our phone calls for two days?!!
Mara
Oct, 2024
Absolute feeling of freedom! It seemed there are no borders, no glass walls! I could fly where ever I wanted. Thank You for this amazing experience!
Katarina
Oct, 2024
There was too many people, maybe you should put some time limit. Because everyone wants to take a picture and to walk, to see the city from the rooftop. But there was a lot of people at same time on same place. We were not able to take a photo. Maybe time limit will solve this problem. Time limit of one hour
Martin
Oct, 2024
This was a great experience. Views are breath taking and there was no rushing you away. We could take out time to take in the views and get some pictures. Went at sunset and it was busy and plenty of people who didn't understand the concept of queuing for certain locations. The outside deck is on one corner but you can get inside views of the whole 360 degree surroundings. Longest queue was to get down but even that went quick quick. Can definitely recommend
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