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Fernando
Jan, 2025
Too many people, and site under construction, little information on arrival, distances, parking and transportation.
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Steve
Jan, 2025
Ticketing with Headout was simple and fast. Both Pena Palace and the Moorish Castle are great historic places to visit.
Ana
Jan, 2025
The information about the option of having a paid bus available was only announced on arrival at the site by another visitor. Furthermore, the scheduled time has no influence on prioritizing access to the paid bus. The attendant who checks the ticket said it's not her problem if the bus is late.
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Estela
Jan, 2025
This tour of Sintra where I visited Pena and Quinta da Regaleira was very interesting and I really enjoyed using Headout!
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Andrea
Jan, 2025
I consider that it is not worth entering the castle. The time of the line and the visit can be better used in the historic center of Sintra. To enter in any case you have to queue.
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Vanesa
Jan, 2025
The reservation of the tickets was very easy. And the visit is very cool because most of it is outdoors and allows you to live very fun experiences like the initiatory well that we loved.
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Roseana
Jan, 2025
I was fascinated by the underground structures like the caves, labitinth and the initiatic well. It is a fantastic experience for the entire family and a learning opportunity!
Fabiana
Dec, 2024
Beautiful place, but the external and internal signposting needs a lot of improvement, the experience would have been better if it had been better oriented.
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Edna
Dec, 2024
It was simple to get tickets and the instructions were simple. The Palace was amazing and easy to follow with the crowds.
José
Dec, 2024
We thought that in the Peña Castle we had an audio guide but to our surprise when we went to listen to it we didn't have it. I don't know if it was a mistake but just as we had it in the Regaleira we understood that we also had it in the Peña Castle. Since with the price we paid it should be included.
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Lucky
Dec, 2024
Time slot wise entry. Palace was beautiful 🤩 cloudy weather made it more memorable and mesmerizing. Worth visiting there. Must visit place in Lisbon.
Genina
Nov, 2024
I really liked the Pena Palace, but not the Moorish Castles. Very tiring with difficult access. I didn't think the combo was worth it
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Korotkova
Nov, 2024
I really liked this place! Highly recommended! Mystical place, esoteric place. I had a lot of fun and didn't want to leave. I wanted to walk around and explore every corner. Numerous grottos, caves, labyrinths, beautiful gardens, flowers - you can see the care of the staff. The labyrinth was very impressive. It was interesting and scary at the same time to walk with a flashlight through the labyrinth, not knowing what lies ahead. I will definitely come again!
This review is translated. Show original review.
Marcin
Nov, 2024
A fantastic trip, the palace and the views from it is unreal. Everything went smooth. My only complaint would be I didn't realize I would need ear phones and then wasn't able to sync the audio with actual tour in real life. But that's probably me being not very tech savvy.
Helmut
Nov, 2024
The access was perfect to the Pena Palace you have to be half an hour before at the lower entrance from there it is quite a distance to the Palace entrance
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Tito
Nov, 2024
My girlfriend was screaming at me on the Tuc Tuc because of the traffic and we got lost and the man in the Tuc Tuc tried to bring us to his home. But other than this the Palace Pena was a great experience. Thanks to the Tuc Tuc we made in time 👍
Serge
Nov, 2024
To buy ticket was fairly simple but not always clear. For example we did not know that transport was not from the train station to the castle but when in the castle area up the montain only.
Also the audio guide was not coming with earphones. We had to bring ours. This was not specified clearly enough. So we missed it because we did not bring our earphones.
Finaly the access to the castle park was not on the same site. So we had to buy another ticket with unlimited hop on anf hop off bus to get there.
So not to happy but we saw the castle.
Mrs
Nov, 2024
No problems with tickets from headout.
The issues are more around the stress caused by getting to the experience in the right time frame, or else your tickets will not be accepted.
The palace is up a big hill, you need a bus or taxi to get there. The Uber had trouble finding us, and we were very stressed.
The palace was also very busy, and we were there on a Monday!
Dylan
Nov, 2024
Did not enjoy the huge amounts of people allowed inside on each time slot. Getting pushed from behind by other guests and the staff shouting to move along. Wanting to move forward but unable to. Treated like a herd of cattle. Not an enjoyable experience at all. Would definitely recommend to anyone who asks to skip the interior and just take it in from outside
Ellen
Nov, 2024
The views were awesome! And the palace was beautiful. The queue was a bit confusing, but otherwise the experience was amazing.
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