Sort by: Most relevant
Taylor
Dec, 2024
The whole exhibit is beautiful and touching. My children, who were not alive when 9/11 happened were very interested and enjoyed the museum.
Larry
Dec, 2024
Audio narration was really good. Large overhead boards indicating next point of interest to start audio would have helped. The device was some confusing, it continuos closed out then you had to find your next exhibit
Glyndwr
Dec, 2024
I am a former Metropolitan Police Officer and was deployed as a Family Liaison Officer to the american husband of his British wife who perished in the incident. To be able to see some of the remnants of the towers and to find the wife's name at the memorial was very emotional and humbling. I had wanted to visit the site for many years ad I am so glad I have now finally done so.
Erika
Dec, 2024
The last colum. Cut down and removal. where everyone got to sign it and everyone showed up to pay tribute. I chocked up reading it.
Nigel
Dec, 2024
A wonderful , tasteful memorial to all the 9/11 victims and a great privilege to be there. Staff throughout were friendly and helpful and there was a suitably respectful atmosphere. The museum does justice to the event and all the victims and the final video on the humanity of the day , all the boats turning up to evacuate hundreds of thousands of Manhattan residents ( which we were unaware of) left a big lump in my throat and xthe shedding of a tear or two. Thank you.
Gabriele
Dec, 2024
The museum is impressive, depressing and emotional. It is very well laid out, lots of space and a very special atmosphere. The artifacts are well placed and the paths are easy to walk. The museum is a must for all New York guests.
View original review in German
André
Dec, 2024
Everything went perfectly despite the wait for the electronic tickets, which never arrived... thanks to the transaction receipt, we made the most of our visit!
View original review in French
Christine
Dec, 2024
It was humbling and very emotional. I witnessed the second plane hitting the tower and the silence when they grounded all flights.
Monique
Nov, 2024
The voice messages of victims before disaster struck. The lasting effect it had on the health of survivors - respiratory problems, cancers etc. Those are things I didn't think of.
Aurora
Nov, 2024
Beautiful experience. The view of the skyline is spectacular. And the staff very helpful. They completely met my needs. Highly recommended! Special thanks to Amy
Leann
Nov, 2024
The facility, the exhibits, and the fact that we didn't have to wait in line made it an amazing experience. I only wish we had alloted more time to see everything. The informaiton about how long we needed to experience everything was not accurate. We needed much more time to truly experience all that the museum had to offer.
Oscar
Nov, 2024
Excellent. The staff received us very kindly even though we were the last to board. The narrator of the story very pleasant, she was perfectly understood and we appreciated all the reviews she told about the sites and emblematic buildings. Highly recommended!
View original review in Spanish
Shelly
Nov, 2024
It's an incredible museum with history and meaning like no other. The architecture is amazing, the displays were so interesting and the videos amd recordings were so moving. Emily was our guide and she was wonderful, knew her stuff and had just the right amount of reverence. It was a moving experience and I am so grateful for the museum was bullt to honor all those who lost their lives amd those who made the ultimate sacrifice.
Luis
Nov, 2024
The boat cruise through downtown NY including the Statue of Liberty is spectacular, and not to mention the ascent to the Summit, that is an otherworldly experience that in most countries can not be lived. The professionalism and punctuality of the officials in charge of the events is impeccable. Congratulations.
View original review in Spanish
Cecile
Nov, 2024
The exhibition is impressive, the museum is located in the same place where the towers used to be, to see the remains of what was left from that day is incredible; and I did not queue to enter.
View original review in Spanish
Maria
Nov, 2024
Having the tickets already purchased and not having to wait in line was great! The exhibits and audios were great. So many emotions and memories came back to what I was doing and where I was that day of the horrible attacks. Learning about the Survivor Tree was amazing. This was my 3rd time here and never knew about the tree.
Laurie
Nov, 2024
The beautiful way we could walk thru that devastating day.... and the consequences of it on the world. Hesrtbtraking beyond words🇺🇸
Freddy
Oct, 2024
An unparalleled experience, being able to know first hand something that changed history was incredible, the online purchase process was agile and allowed us to enter directly to the site.
View original review in Spanish
Michael
Oct, 2024
I grew up in NYC and viewing the city from 93 floors up truly gives you new appreciation for how beautiful NY is and how much the architecture has changed. It was crowded but we still got great views and overall it was a fun experience.
Jeffrey
Oct, 2024
It was an emotional recollection of the tragedy of 9/11, with an amazing presentation of the tributes, recovered items and building remains.
from
$78
$59.84
You save 23%
Why Headout?
Trusted platform used by 100K+ people, each month
Get the lowest prices and last minute availability
Discover and connect with 10,000+ experiences
Browse verified reviews and professional photographs
Have a question? Live chat with our experts 24/7