Combo (Save 5%): 9/11 Memorial & Museum + Statue of Liberty & Ellis Island Tickets with Ferry Transfers

The whole exhibit is beautiful and touching. My children, who were not alive when 9/11 happened were very interested and enjoyed the museum.

Audio narration was really good. Large overhead boards indicating next point of interest to start audio would have helped. The device was some confusing, it continuos closed out then you had to find your next exhibit

I am a former Metropolitan Police Officer and was deployed as a Family Liaison Officer to the american husband of his British wife who perished in the incident. To be able to see some of the remnants of the towers and to find the wife's name at the memorial was very emotional and humbling. I had wanted to visit the site for many years ad I am so glad I have now finally done so.

The last colum. Cut down and removal. where everyone got to sign it and everyone showed up to pay tribute. I chocked up reading it.

A wonderful , tasteful memorial to all the 9/11 victims and a great privilege to be there. Staff throughout were friendly and helpful and there was a suitably respectful atmosphere. The museum does justice to the event and all the victims and the final video on the humanity of the day , all the boats turning up to evacuate hundreds of thousands of Manhattan residents ( which we were unaware of) left a big lump in my throat and xthe shedding of a tear or two. Thank you.

The museum is impressive, depressing and emotional. It is very well laid out, lots of space and a very special atmosphere. The artifacts are well placed and the paths are easy to walk. The museum is a must for all New York guests.

Everything went perfectly despite the wait for the electronic tickets, which never arrived... thanks to the transaction receipt, we made the most of our visit!

It was humbling and very emotional. I witnessed the second plane hitting the tower and the silence when they grounded all flights.

The voice messages of victims before disaster struck. The lasting effect it had on the health of survivors - respiratory problems, cancers etc. Those are things I didn't think of.

The facility, the exhibits, and the fact that we didn't have to wait in line made it an amazing experience. I only wish we had alloted more time to see everything. The informaiton about how long we needed to experience everything was not accurate. We needed much more time to truly experience all that the museum had to offer.

It's an incredible museum with history and meaning like no other. The architecture is amazing, the displays were so interesting and the videos amd recordings were so moving. Emily was our guide and she was wonderful, knew her stuff and had just the right amount of reverence. It was a moving experience and I am so grateful for the museum was bullt to honor all those who lost their lives amd those who made the ultimate sacrifice.

The exhibition is impressive, the museum is located in the same place where the towers used to be, to see the remains of what was left from that day is incredible; and I did not queue to enter.

Having the tickets already purchased and not having to wait in line was great! The exhibits and audios were great. So many emotions and memories came back to what I was doing and where I was that day of the horrible attacks. Learning about the Survivor Tree was amazing. This was my 3rd time here and never knew about the tree.

The beautiful way we could walk thru that devastating day.... and the consequences of it on the world. Hesrtbtraking beyond words🇺🇸

Worked out very well and a great visit. Need to be.clearer that to go up the statue you need to have a separate ticket or have it booked in advance. Its not par of the basic ticket

We expected that people with tickets would have a shorter wait. Unfortunately, everyone had tickets and had to wait in line for 2 hours in the sun until the security check. Then another 1 hour until we were on the ship. On Ellis Island (also with a long wait) there was little time for the exhibition and we were back in Manhattan on the last ferry at 5:40 pm. The trip to Liberty Island and Ellis Island was very nice. However, we spent a good 4.5 hours of the more than 7 hours in line.

The actual tour was perfectly organized, but I cannot say the same for the "headout" support team. Badly reviewed. How come no one picks up our phone calls for two days?!!

An unparalleled experience, being able to know first hand something that changed history was incredible, the online purchase process was agile and allowed us to enter directly to the site.

The Statue of Liberty and the history in the museum is impressive 10/10 beautiful experience because of the punctuality and accessibility to take pictures.

It was an emotional recollection of the tragedy of 9/11, with an amazing presentation of the tributes, recovered items and building remains.