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Aude
Dec, 2024
Tickets are very useful, but there were several of us so there was still a wait, especially as we had to pass through the security gates (photos are not allowed at the Prado museum ...).
View original review in French
Ilianna
Dec, 2024
Easy access, we didn't have a guide and we didn't wanna get an audio guide, but it was all easy to understand. We had access in all rooms. Would recommend
Ostoja
Dec, 2024
There was no waiting time to pick up the voucher.
On the other hand, I couldn't access the audioguide which was on the Headout app.
View original review in French
Shoichiro
Dec, 2024
Finding an entry gate among many is also a fun to know how big Prado is and how beautiful a botanic. Garden is . Yes it is too great indeed inside to see all out with only a day but a couple of days . Compared with artists' age of life against the size of campus they painted , we can easily image they could not sleep enough for completing their paints , genius enough . So you can smell their real history as if you had been living contemporary. Do not miss such a chance .
Andrew
Dec, 2024
Easy access. Buying the ticket online was simple. Getting in the museum was easy - no lines and entry was well-marked with signs etc. The Prado is one of the world's great museums, and it was fantastic to be there again!
Hilmar
Dec, 2024
The works from the permanent exhibition were my goal. I only had about two hours to work with so I prepared and aimed for the highlights. It was awesome. I hadn't studied the floor plan at all, but as I am trained in architecture the building was rather easy to navigate. I would strongly recommend that people prepare themselves and plan an itinerary through the collection.
There was some confusion on my behalf about the digital audio guide included so I rented the official audio guide from the museum. It was a great little guide, which I enjoyed both in Spanish and English.
Noemi
Nov, 2024
Both the Palace and Prado were amazing places to see. Ticketing: really great experience in Prado, entering fast and easy. Palace ticketing was a bit longer, but overall very happy with purchase.
Jaime
Nov, 2024
The exhibit. It was easy for me and my wife to see the masterpieces that we liked. All people working ther new where the painters exhibits were. They were very knowledgeble and friendly.
Patricia
Nov, 2024
The visit was great, the works and the organization very good. All the staff was very friendly and prepared to guide us.
But in the store the person charged two bags instead of one and I only noticed it when I arrived at the hotel. I felt cheated, disappointing.
View original review in Spanish
Paulo
Nov, 2024
I think I'm a layman who appreciates art very much. We've visited some excellent museums in Europe and, humbly, I found the Prado as exceptional as my pleasant and enjoyable trip to Madrid. I thank humanity for the existence / excellence of the Prado.
View original review in Portuguese
Georg
Nov, 2024
It gave me a lot of confidence to be so well controlled. In the store there was a wide and beautiful selection of souvenirs. And, of course, the visit to the museum was the highlight for me - wonderful and incomparable treasures!
View original review in Spanish
Christine
Nov, 2024
Pre-booking meant we could plan our days, no long queue to get in and very easy to have our e-tickets in the app.
Especially, great as the queue for buying at the Royal Palace was huge. Prado Museum flexible tickets were very convenient for day and time to visit. Very happy.
Bárbara
Nov, 2024
It was an expedited entry with almost no line. Our visit was very pleasant.
Unfortunately, we were not allowed to take pictures in any of the rooms inside the museum so we have no photo memories of our visit.
View original review in Spanish
Aline
Nov, 2024
First of all the friendliness and professionalism of the staff from the entrance to the rooms without forgetting the cafeteria staff. Then the Palace is really a beauty.... Every room, every work of art is amazing. The Gallery must be seen. Best regards
View original review in Spanish
Harald
Nov, 2024
Super exhibition. The tickets from Headout worked great. No additional queuing or ticket exchange necessary
View original review in German
Carlos
Nov, 2024
The platform is easy to use and the palace and the museum are must-see places in Madrid, and both are full of history.
View original review in Spanish
Dorith
Nov, 2024
We quickly got past the queue to the security checkpoint.
As no photos are allowed in the museum, I can't send them any photos. :-(
View original review in German
Visalli
Nov, 2024
Wonderful!!! Unique experience and a must-do. The dancers, singers and guitarist, were crazy, mind-blowing, engaging! The whole audience was ecstatic. The theater allowed the right acoustics to their performance. They managed to convey to us that flamenco is not a dance but an art from the depths of the 'soul. Rated 10 with high praise!
View original review in Italian
Everard
Nov, 2024
overwhelming art collection.
Sometimes somewhat confusing hallways with arrangement art does not detract from quality.
Tickets to avoid the queue was necessary.
View original review in Dutch
Thomas
Nov, 2024
Let me be clear there is no place like the prado museum of art, the work is just breath taking and I had many beautiful teary moments around the museum however saying that In our modern day of technology it seems very backwards to me that they wouldn't allow photos on your phone. Othe art museums allow pictures without a flash and because people are all trying to take secret pictures they end up making mistakes by accident like putting the flash on because they're not looking at their phone properly because they're secretly trying to manoeuvre it. It was very frustrating Morgan around the museum and having every two minutes in the corner of my ear not no photo, no photo no photoit really starts to get old especially when we are in an age of technology. We cannot ignore this and by not embracing this it ruins the experience for everybody so I don't quite understand why Prado still employee and waste money on such trivial things.
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