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What our guests say
Kelly
Mar, 2025Verified booking
We were not able to use our tickets at the time and date I bought them for and the company was accomdating. We were able to use them the next day. It was a fun experience and who doesn't like a few beers!?
Ronald
Mar, 2025Verified booking
Whole process was easy to book. However the barcodes did not work on the actual trams and had to show proof to the consuctor
Roberta
Feb, 2025Verified booking
The staff was really nice and friendly, despite it being the last tour before closing they were thorough and ready to answer any questions we had. The experience contains both information about Heineken and about the city of Amsterdam in general. Recommended.
Alexandra
Feb, 2025Verified booking
The app, wasn't working properly, and I was never able to add the tickets to my wallet even if I updated it.
Also, for the boat cruise, the windows were all foggy. I think they should clean the windows before the cruise that wouldn't take a minute and it would change the whole experience.
Anja
Feb, 2025Verified booking
After a brief orientation on site in Amsterdam, everything worked perfectly. We would definitely book it again.
Dunja
Feb, 2025Verified booking
we had 24 hours tickets which worked most of the time, but on two occasions we couldn't get out of the metro without further assistance as ti would not let us out; as it was Sunday night it was not very pleasent experience in almost deserted metro station
Byongil
Feb, 2025Verified booking
I was touched that they were considerate enough to allow us to have a beer. Before that, I thought there were only explanations that I couldn't quite understand.
Sandra
Feb, 2025Verified booking
It wasn't possible to send the tickets to the Apple wallet and it was very difficult to use the qr code on public transport (tram), it took a long time to read. I bought a day ticket for 3 people, but only I had them because they couldn't be put in the wallet and if I sent them to other people the email wouldn't open the tickets. The result? When we had to leave, we delayed everyone's departure and had to ask to open the door twice... it was either that or someone didn't check out and stayed on the tram...
Daniela
Jan, 2025Verified booking
Sometimes I had to try a few times before it would let me through the gates. It was really irritating to be standing there and waiting for the ticket to work. Other than that it was great.
Kathrin
Apr, 2025Verified booking
That you don't have to buy a ticket every time, but can do it directly for several days.
Erika
Apr, 2025Verified booking
The canal cruise was very good
Peter
Mar, 2025Verified booking
Easy to organize and use. Good value
Vera
Mar, 2025Verified booking
Brilliant all through the tour
Michael
Mar, 2025Verified booking
It was very easy to book the ticket.
Céline
Mar, 2025Verified booking
Good but can't add to Apple Wallet
Bärbel
Mar, 2025Verified booking
Quick and easy to book. Good connections
Thomas
Mar, 2025Verified booking
Trains on time no long waiting times between trains
Le
Mar, 2025Verified booking
A good time and a good experience.
Eva
Mar, 2025Verified booking
Both experiences were fantastic. I would repeat.
Lucas
Mar, 2025Verified booking
Simplicity of booking and use
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