From Zermatt: Matterhorn Glacier Paradise Round-Trip Cable Car Tickets + Gornergrat Round-Trip Train Tickets

I purchased two priority tickets for the Matterhorn experience, these are more expensive than the standard tickets and usually grant you priority boarding to avoid the queues and guarantee a seat. When we arrived the priority boarding was closed and after speaking to the team there it appears it had been for several weeks prior. I reached out to Headout hoping to be reimbursed for the extra priority price we paid and I also attached a photo of the signage showing that access temporarily closed. Over a week later and I'm still awaiting a response. The only experience is great, incredible views but the train was very congested in early December with many people standing. Early in the season so the restaurants weren't all open at the top.

It met my expectations, incomparable experience. It is also the only place I found where they sell the tickets as well as buying them physically.

The weather cleared just for that day, not enough to see Matterhorn but the it was fantastic. We are from northern Australia so to stand in a snowfall and go into a ice cave under a glacier, just out standing memories.

The view of the Matterhorn was amazing. The glacier palace was freezing, but very interesting. The ticketing process was simple and quick.

While the experience was good the weather was not and if we've been able to change our tickets to the next day it would have been better. When I asked at the desk if it was possible to change the date they just said I needed to talk to the people we bought the tickets from, handed us our pass and that was it.

The three cable car rides up to the Matterhorn Glacier Paradise was nothing short of awesome. Booking through Headout made the ticketing process seamless. No lines, no waiting. And the views along the way and at the top were stunning. It helped that the weather cooperated with blue skies and puffy clouds that came and went around the peak of the Matterhorn. It was fun to watch the skiers and snowboarders as well as the intrepid hikers

On-Line advanced Ticket purchase - 10/10. Check in at Station in Zermatt - 7/10. This was confusiing and time consuming having to scan bar codes on phone to get an actual paper ticket. Why not just use the bar codes as the tickets? Very strange! Actual train rides were on time and trains were spotlessly clean.

The trip on the Gornergrat cogwherl train was wonderful. The scenery was awe inspiring and when we got to the observation area the views were spectacular! Having clean bathrooms was much appreciated. We did not eat but the little shop was busy and had some nice dishes. The actual ticketing was less than acceptable. There was No one there to assist as we had our tickets on my phone and no one directed us to obtain a ticket from the machines. We had to get into the very long lines to find our we could have used our ticket 🎟 in the premineun lane or get one from the machine. A lot of wanted time and energy and almost messed the only train that fit into our schedule.

Instant booking confirmation, easy payment, no issues converting vouchers into actual tickets. Very clear and detailed explanation in the app. Very handy!

Three changes of lift chairs. Crazy beautiful views. God has gave you the best place which you guys are taking good care of. Very professional setup. Love the safety and maintenance of lift chairs. It is a life time experience. I am very happy and impressed of the setup.

Just seeing the Matterhorn is and staff on site assisted to change our day from Thursday to Wednesday. This was great as Thursday the mountain was socked in

If you're in Zermatt this is a must. At first I thought it was a little expensive, but worth every cent and more. You will need long pants and a warm jacket for the top and we were there early September. Take a few hours to go hiking at the second level. The views are spectacular. Show your online ticket at the main ticket office and they give you a physical ticket which is needed to go up and down. I would recommend this to anyone thinking about it.

Wide angle on a huge postcard! Thanks to the staff at the shuttle and at the station for their assistance.

What an amazing trip with fantastic views of the Matterhorn and glaciers. Would highly recommend this trip to get the best close up views of the Matterhorn. Cable car ride was easy to navigate and a wonderful way to get to the highest viewing platform in Europe. I did feel a little altitude sickness when at the top but soon disappeared once went back down to the next stop.

The train ride was incredible, having previously booked with Head out made it easy in a busy station. Will definitely use them again.

Such an easy process. Purchased tickets online. Easy collection at the station. Excited when we were told we had priority boarding - got great seats - overall an amazing experience 😀

Easy rebooking to another day possible. Very friendly and helpful service at the valley station. The panoramic view from the Gornergrat of countless glaciers is gigantic!

It was quick and easy to book the ticket but tricky getting it at the train station as not In Zermatt as left from a different train station

The Gondola ride was amazing...traveling across the massive mountain range...and being lifted higher each time.....the end part just when you thought you couldn't be lifted higher.,,you were!! Spectacular , magnificent views of the largest mountain range I have ever seen !

We were there two days before the storm in June 24. The weather and visibility were great. Despite the crowds and full lifts, we felt comfortable. We were able to walk back to Zermatt (despite the snow).