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Marsha
Dec, 2024
I was glad to get my ticket in advance thru Headout online. I only wished that I knew multi visits to the San Diego Zoo & Safari Park could have been combined so I would have gotten a lower overall cost. But the parks were great!
Kristi
Dec, 2024
Great Experirnce - Must Do!
Take the bus first - sit on top deck right side for best view. Gondola was fantastic. Staff was very knowledgeable and helpful. Animals and facilities very well cared for. Absolutely worth the visit.
James
Nov, 2024
So many animals to see. One more interesting than the next. Staff top notch and incredibly helpful!!! Can't recommend enough.
Helen
Nov, 2024
It's been almost ten years since we last visited. My kids are now teenagers and they had so much fun exploring the park and seeing the animals. They were more than able to walk all day and found the different terrain to be part of the fun- some parts are more hilly, then there is an elevated walkway so they chose to avoid the elevators and take the stairs! Yes, they had to slow down to wait for me. Seeing the pandas was the highlight (we bought a panda stuffed animal, too) but so were the elephants and giraffes and Pygmy hippoes. So glad we visited!
Roy
Oct, 2024
The trolley is certainly worth it! It stops at all major points of interest, and the driver commentary is very informative.
Kendall
Oct, 2024
My group enjoyed the commentary, the humor, and the wonderful sites, particularly in the morning ride with Jack. The only negative: during the late afternoon return ride, some in the group in the back who apparently didn't understand the commentary began conversing rather loudly, which made it hard to hear the driver.
Linda
Oct, 2024
The open air Trolley was so comfortable and fun while exploring San Diego. The route was interesting, the drivers were informative and the Trolley was affordable. We had a great day.
Katja
Oct, 2024
Very nicely laid out. Friendly staff. Unfortunately, the predators sometimes have too little space and show conspicuous behavior.
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James
Oct, 2024
Benjamin kept us laughing going from spot to spot. Very relaxing and did not worry about parking or traffic. I would reccomend to others and use the service again. Cheers, Jim
Jorge
Sep, 2024
All of the volunteers from assisting with any and all questions we had about how to find specific places as well as numerous programs and descriving them and their schedules.
Douglas
Sep, 2024
The problem was that on this day the zoo closed one hour early. The ticket was supposed to be good until 5 pm and the zoo closed at 4 pm.
Regina
Sep, 2024
The drivers were knowledgeable, engaging and entertaining. I had three different drivers and enjoyed them all. I recommend this experience!!
Clifford
Sep, 2024
Beautiful grounds and flora, absolutely first rate zoo. Navigating the trails was a bit confusing especially the Panda Ridge but, the "Red Shirts" were especially friendly and very helpful. One day could not do the visit justice so we'll definitely be back specifically to spend several days.
Christina
Sep, 2024
We TOTALLY LOVED the Zoo!!! The animals of course were Accessible and Sooo Awesome!!! But we were SOO Impressed with the cleanliness and meticulous to detail everywhere in the Zoo!! The staff and volunteers were all Very Kind, approachable and helpful!!! The vegetation was Gorgeous and very well manicured and Beautiful!!! Thank you for creating such a Special experience for us and everyone else who visits your Zoo!!
Brenda
Sep, 2024
My son and I have a most enjoyable day at the zoo yesterday! We appreciated the beauty of all the wildlife. My son loved all the Beautiful birds. I especially loved the hippo's, baboons and turtles!!
Joyce
Aug, 2024
Everything I truly enjoyed the zoo. I saw animals that I had not seen at the zoo in Illinois. The entertainment people my grandson loved it so did the rest of my family.
Alejandro
Aug, 2024
The place was Awsome, veray clean and we could see many animals and have encounters with them, our childs was very surprised and happy, definetly a very good place to visit, congratulations
John
Aug, 2024
Was disappointed that we booked a trip in Seattle that we could not attend, and Headout only offered us 25% of what we paid plus an additional 10%
The trolley was nice however
Michael
Aug, 2024
I booked tickets through you for the zoo and put down the date incorrectly. I contacted you through the chat and was hooked to an agent. She said sorry, your tickets are expired and we can't do anything to help. We got to the zoo and talked to customer service. They said they could override them and let us in with the expired tickets. When we went to the scanner, they were not expired, and we got right in. You gave EXTREMELY bad advice. I'm glad I didn't fall for it and spend money to rebook. I will never use you again, and will delete your app.
Andrew
Aug, 2024
Very easy to set up and use
We enjoyed every part of the Zoo
Awesome layout - could spend a second day just so much to see
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