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Theodorus
Mar, 2025
The museum was impressive: we appreciated the fantastic collection.
Very bad for us was the limited number of sanitary facilities, and also very hard to find.
We were very satisfied and tired after the visit.
View original review in Dutch
Marijke
Feb, 2025
An amazingly beautiful building. Luckily ordered tickets online. There was a very long line of people to go in. We could walk right through 😁
View original review in Dutch
John
Feb, 2025
The guide provided insightful commentary about the history, art and artists as we visited various galleries within the museum. Her remarks in English were very understandable and easy to hear with the whisper headsets our group wore during the 90-minute tour. Our guide readily answered questions during the tour. Being on the tour at the opening 10:00 am time of the Museum allowed us to avoid the long line for admission. The meeting place for the beginning of the tour was easy to find.
Peristera
Feb, 2025
Despite I have booked the tour in English the actual tour was in English Spanish language. That was the only défaut! Ticket reservation was very easy and our guide Miguel kind and knowledgeable about the museum, he gave us a lot of useful information and made the tour very interesting. Overall it was a very good experience!
Manuel
Nov, 2024
Our tour guide, Macarena, was amazing and brought the paintings to life and gave a perspective I would have never imagined. The staff was very accommodating and the exhibits were breathtaking.
Marcelo
Nov, 2024
My experience was excellent. The exhibition, the number of people, the order of the visit. The price is totally in line with what is offered.
View original review in Spanish
Kai
Nov, 2024
A Day at the Prado: A Tour with Helena
This year, I had the pleasure of experiencing one of the best guided tours I’ve ever attended. Visiting the Prado Museum in Madrid is always a highlight, but having Helena as our guide took it to an entirely new level.
Helena’s knowledge of the museum’s collection was impressive. She brought the works of Velázquez, Goya, and Bosch to life with stories that were both fascinating and engaging. Her ability to explain the nuances of each painting, from the political undertones of Las Meninas to the surreal details of The Garden of Earthly Delights, kept everyone hooked.
But what set her apart was her entertaining style. Helena didn’t just recite facts; she made the history feel alive. Her humor and passion for the art were infectious, and she encouraged questions and discussions, making the experience interactive and fun.
It wasn’t just a tour; it was a journey through history, culture, and art. If you’re planning to visit the Prado, I can’t recommend Helena enough. She turned what could have been an ordinary museum visit into the best cultural experience I’ve had this year.
Christine
Nov, 2024
Pre-booking meant we could plan our days, no long queue to get in and very easy to have our e-tickets in the app.
Especially, great as the queue for buying at the Royal Palace was huge. Prado Museum flexible tickets were very convenient for day and time to visit. Very happy.
Leonardo
Nov, 2024
The museum is very carefully curated and the works of art are magnificent. I was unable to use the audio guide app inside the museum as there was no stable 5G cell phone signal inside the museum.
View original review in Portuguese
Antonio
Nov, 2024
If you like paintings, especially if you like paintings with the religious motives, that is the place for you. But it is not like Louvre or the British Museum. It is more like a giant paintings gallery.
Juan
Oct, 2024
We went on our own with my wife and we were amazed with the exhibitions.
We are from Chile and we return to our country with the pleasure of having seen in person a lot of our favorite works.
View original review in Spanish
Alessandra
Oct, 2024
Beautiful exhibition, it would have been nice to be able to follow the description of more paintings, the 'app worked fine on my phone but not on my daughter and my partner's, with whom I shared the guide. So unfortunately we had to listen to the 'audio guide all from one device. It was convenient to be able to buy tickets in advance and skip the long line to enter the museum.
View original review in Italian
Dr
Oct, 2024
Nice guide . She was very patient
BUT
It was a bit confusing where they would start.
It was indicated 12:50 at Goya manoument but at 13:10 somebody showed up after I called
Another big issue : we booked at 11:00 and the night before they let us know they moved us to 13:00 which messed up our plans.
And I booked a city tour with the same company and they cancelled it less than one hour before starting!
Enzo
Oct, 2024
I found audio giuda interesting for those who have 1h time as in our case.
One sees and understands 10 works instead of spinning around like spinning tops maybe with the guide in hand.
Maybe they should divesify the authors chosen !
View original review in Italian
Lupita
Sep, 2024
Great group tour. It would have been Excellent if it would be slowed down a bit. It went pretty fast and there was a ton of people. The tour guide said he had never seen it that busy. Our tour guide was Florine and he was very knowledgeable and spoke good English. Would recommend this tour and suggest you do the Prado Museum first to see Goya's art collection, if you have the time.
Victor
Aug, 2024
Impressive to be surrounded by so many works of art and pieces of history. Very clean and well kept.
On the other hand, the order of the rooms is chaotic, and it is easy to get lost or leave rooms to visit without a floor plan.
There were several groups with children who were very noisy, and that took some of the shine off the visit.
View original review in Spanish
Mariah
Jul, 2024
I appreciated the opportunity to view the museum at my own pace and without feeling cramped. I thought the single Picasso was odd among the classical paintings (I didn't use the audio so that may have been described). I had a few things I prioritized seeing so when I got there those rooms were mostly empty. Good experience overall.
Raewyn
Jul, 2024
Our second visit was even better than the first as we picked what to see and took in special limited time ones. Brilliant museum that caters so well to people with disabilities.
Cristian
Jul, 2024
The place is magical... it has an impressive positive energy, so many geniuses of painting have passed through this place. So many years of housing jewels of painting make this place an exceptional place. I for my part fulfilled a dream to see Las Meninas by Velázquez.
View original review in Spanish
Darlyn
Jun, 2024
The experience was wonderful despite the amount of people, the guards were very friendly.
The queues in the cafeterias are somewhat unfortunate, but the food is exquisite. I will definitely come back.
View original review in Spanish
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