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Manish
Dec, 2024
Tickets were easy to use. Don't understand why we had to meet someone for a non-guided tour, felt like an unnecessary step.
Ronald
Dec, 2024
Bought through Headout after tickets were no longer availabe through the museum directly. Paid a couple of euros extra per ticket, but got value for that--a local expert handed us our tickets (no line) and told us where things were. The gallery has an amazing collection, but could use better and more comprehensive descriptions of the collection. Bought the audio guide, but found a number of pieces described weren't on display.
Bogusława
Dec, 2024
At the ticket office in Galeria Barberini, the employee informed me that my ticket was also valid for Galeria Corsinni. I went there and was not allowed in even though it was empty. The ticket agent even called Galeria Barberini and received a reply that the ticket was not valid. I am therefore dissatisfied with this treatment of customers.
Patricia
Nov, 2024
The walk through the gallery was a unique experience. It is not so crowded and you can delight in the unique and unforgettable works of Italian culture.
View original review in Spanish
Anna
Nov, 2024
It was easy to meet the guide in front of the museum and very helpful to get me into the museum avoiding the long lines. The exhibit was outstanding.
Susan
Oct, 2024
The Borgese Gallery and Gardens were spectacular!! We loved everything about our experiences there. I would go again and recomend others going.
The only negative was out Headout experience. I purchased our tickets weeks ahead online. Several days later I recieved an email our"guide" was not available for the 8am booking so they changed our booking to 2pm. No worries. We arrive and our tickets are scanned. We are told they do not exist, go to the services desk. We go to the service desk, they scan the tickets and say they do not exist. They look over their paper work and do not see our names. I was hearing, while we waited in lines and at the cafe, that the day was sold out. The service counter offered us tickets for 5pm. We accepted and rebought the tickets. Shortly thereafter my phone was out of battery so I did not even try to contact headout. When we returned home from vacation a few days later we recived and email crediting us for the tickets. Thank you Headout!
Ricardo
Oct, 2024
Very streamlined process, agent location and punctuality excellent. The payment process was secure.
The visit was simply stunning, one of the best museums in the world, exceptional pieces.
View original review in Spanish
Patricia
Sep, 2024
Easy to access meeting point and helpful host gave us all the information we needed. Friendy staff at bag drop off. Able to choose how long/ short a time in each room.
The more modern installations were a surprise. Information boards told us just enough without being long-winded. Restaurant a bit pricey, but much quieter than cafeteria, though portions a bit on large side for smaller appetites. Pleasant staff there too
María
Aug, 2024
Todo muy bien organizado, puntualidad, todas las explicaciones necesarias, fácil comunicación por whats-up, muy amables… Totalmente recomendado
Katharine
Jul, 2024
Visiting the Borghese is wonderful. The experience with Headout was not quite wonderful. My admission time was changed twice. That was inconvenient, especially because I had a reservation at the Vatican Museums later. It worked out ok but I didn't understand why a 'confirmed reservation' was changed.
Manuela
Jun, 2024
Beautiful exhibitions: Villa Giulia and Galleria Borghese. Skip tickets money spent for nothing. It was not necessary. Trip with Italo perfect.
View original review in Italian
Villiers
Jun, 2024
Headout is the only site on which I was able to book the Villa Borghese at a fair price
On-site ticket collection with no surprises and no problems
View original review in French
Charles
Jun, 2024
The art was fantastic. I had trouble getting in because I wrote down your ticket number instead of theirs but the staff was quite helpful
Alicia
Jun, 2024
The exhibits on the 1st floor are gorgeous, but the 2nd was closed for restorations. The price of the tickets should consider this fact
Roelof
May, 2024
A voucher is not a ticket. It was not quite clear how to get the real ticket.
Otherwise, a very nice museum,
View original review in Dutch
Alan
May, 2024
The museum and its works are beautiful, and I had no problem getting my tickets to enter.
But, if I find it in bad taste that the second floor of the gallery is closed for remodeling and you have to pay an additional 5 euros to see the rest, totaling 40 euros.
You know about this situation, and the fact of not warning and not including the other museum is what I thought could have made it better, finally I paid almost triple the cost of the normal ticket for half of the museum.
View original review in Spanish
Ursache
May, 2024
The museum and its works are beautiful, and i had no problem getting my tickets to enter.
I paid almost triple the cost of the normal tichet for half of the museum.
Rachel
May, 2024
Guide spoke little English, and was not familiar with the exhibition items. I feel like I was the guide, explaining quite a bit to her as I learnt a lot of Roman and Greek art in high school.
Alexandra
May, 2024
There was no queue, it was very easy and quick to exchange/get the tickets at the museum ticket office and we were able to visit the exhibition within our timeslot. But you definitely have to be on time!
View original review in German
Erin
May, 2024
We had an incredible experience! We did the guided tour and Irene was so passionate and really made the art come alive for us. Would highly recommend this museum and the guided tour.
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