How do we collect reviews?
Sort by: Most relevant
John
Feb, 2025
The guide provided insightful commentary about the history, art and artists as we visited various galleries within the museum. Her remarks in English were very understandable and easy to hear with the whisper headsets our group wore during the 90-minute tour. Our guide readily answered questions during the tour. Being on the tour at the opening 10:00 am time of the Museum allowed us to avoid the long line for admission. The meeting place for the beginning of the tour was easy to find.
Peristera
Feb, 2025
Despite I have booked the tour in English the actual tour was in English Spanish language. That was the only défaut! Ticket reservation was very easy and our guide Miguel kind and knowledgeable about the museum, he gave us a lot of useful information and made the tour very interesting. Overall it was a very good experience!
Manuel
Nov, 2024
Our tour guide, Macarena, was amazing and brought the paintings to life and gave a perspective I would have never imagined. The staff was very accommodating and the exhibits were breathtaking.
Kai
Nov, 2024
A Day at the Prado: A Tour with Helena
This year, I had the pleasure of experiencing one of the best guided tours I’ve ever attended. Visiting the Prado Museum in Madrid is always a highlight, but having Helena as our guide took it to an entirely new level.
Helena’s knowledge of the museum’s collection was impressive. She brought the works of Velázquez, Goya, and Bosch to life with stories that were both fascinating and engaging. Her ability to explain the nuances of each painting, from the political undertones of Las Meninas to the surreal details of The Garden of Earthly Delights, kept everyone hooked.
But what set her apart was her entertaining style. Helena didn’t just recite facts; she made the history feel alive. Her humor and passion for the art were infectious, and she encouraged questions and discussions, making the experience interactive and fun.
It wasn’t just a tour; it was a journey through history, culture, and art. If you’re planning to visit the Prado, I can’t recommend Helena enough. She turned what could have been an ordinary museum visit into the best cultural experience I’ve had this year.
Dr
Oct, 2024
Nice guide . She was very patient
BUT
It was a bit confusing where they would start.
It was indicated 12:50 at Goya manoument but at 13:10 somebody showed up after I called
Another big issue : we booked at 11:00 and the night before they let us know they moved us to 13:00 which messed up our plans.
And I booked a city tour with the same company and they cancelled it less than one hour before starting!
Marco
Aug, 2024
Beautiful experience; the history of art ,explained clearly and thoroughly by Stefania,made all the difference. Thank you!
View original review in Italian
Jose
Jul, 2024
A very well selected tour of works of art with two hours of duration. Balanced and very interesting.our guide Elena sensational.she made us enjoy intensely the art of each painting visited.a ten.congratulations.
View original review in Spanish
Matthew
Jun, 2024
Our tour guide (I can't remember her name... I think it was Daniela?) was absolutely incredible! Extremely knowledgeable and articulate. She weaved storytelling of the subject matter in with the techniques of the artists. Thanks for a great tour!
Sandra
May, 2024
I recommend to everyone a guided tour of the Prado.
The collection of artwork is enormous, a first approach to the museum with a passionate, knowledgeable and kind guide like ours makes it easier to move around the exhibition.
View original review in Italian
Angeles
May, 2024
Thanks for the attention, very well explained by the guide.
View original review in Spanish
Lowell
Mar, 2025
Great guide Alexandra helped us navigate what would have been an overwhelming experience. She was personable and very knowledgeable.
Jose
Mar, 2025
The Spanish group was very small, so we did not miss any detail of Marisol's great explanations and "curiosities" during the almost two-hour tour.
View original review in Spanish
Victor
Mar, 2025
What I didn't like: I expected the guide to be trained in Art, History or Art History. Instead, he was a tourist agent. It is not the guide's responsibility, but the responsibility of the company organizing the tour.
View original review in Spanish
Marc-andré
Mar, 2025
The guide was great! Thank you Laura!
I liked that we were a small group. She suggested to us to take place in front of the masterpieces and she explained the historical details and the techniques used. I glad I got on this tour for my first visit at the Prado Museum.
Frédéric
Feb, 2025
We chose a tour in French, and the guide, Eva, was perfect. Her commentaries were both erudite and accessible, with the anecdotes that make guided tours so special. If you're not keen on painting from the 17th to the 19th centuries, go ahead, she'll be sure to pique your interest.
View original review in French
Marta
Feb, 2025
It was easy to buy tickets with Headout.
We had quided tour and it was very interesting to learn more about paintings.
Prado collection is breathtaking
Haeyoung
Feb, 2025
The guide, was awesome. She explained it super well. She was very knowledgeable and professional about the whole thing. I would recommend her again. 👍
Paul
Feb, 2025
Our guide Louisa was very good and knowledgeable about the art in the museum. It was really great that my wife and I were the only two persons in the group so we did not need headphones which made the experience much nicer.
Elissavet
Feb, 2025
Learned a lot about Spanish history and saw the paintings in a whole different respective than self guided. Javier was very polite, friendly and literate!
Mario
Jan, 2025
The guide Ana Maria, fantastic. Truly 5 stars. Customer service, friendly, very organized, she had the group in her hand. That says it all about her quality as a professional. Her knowledge of Art History, great. She made a choice of paintings that allowed me to enjoy and learn more about the brilliant history of Spanish painting and the greats of Europe. Undoubtedly, Museo del Pardo among the best in the world. I suggest 100% for 100% this phenomenal view and congratulate Ana Maria. Thank you very much. Mario Grilo
View original review in Spanish
from
€24.75
Why Headout?
Trusted platform used by 100K+ people, each month
Get the lowest prices and last minute availability
Discover and connect with 10,000+ experiences
Browse verified reviews and professional photographs
Have a question? Live chat with our experts 24/7