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Sandra
Nov, 2024
Being able to buy three tickets at once streamlined our experience! Wouldn't have gone to the Reine-Sofia had I not bought the package and glad I did.
Emilia
Nov, 2024
This was amazing experience, paintings and sculptures were briliant. Paper guide and map of the museum were very clear and readable. Highly recommended!
Rumiana
Oct, 2024
Having the flexibility to make an art tour with your own pace and skip the lines in any of them makes an awsome start for any journey
Brenda
Oct, 2024
Seeing paintings and sculptures on walls and floors rather than in books. Getting there early meant we had time to absorb some of the paintings without the crowds.
Franco
Oct, 2024
Unfortunately, the ticketing system is not functional and we had to wait in two lines to get in. First at the ticket office and then at the 'entrance.
The tour, on the other hand, is well organized and you can easily find the things you are interested in
View original review in Italian
Andrea
Oct, 2024
Audio guide set up very poorly. We walked through the same halls several times to find the works described. The rooms are poorly marked and you waste a lot of time finding matches. Also, some works were out in other exhibitions but were listed anyway.
View original review in Italian
Laura
Oct, 2024
Having skip-the-line tickets for three museums was a great help. Let customers know at The Prado they will have to "exchange" their digital tickets for printed ones to differentiate between the museums. They will have to stand in line to do so. No big deal but a bit confusing as there is no signage for this. The museum is extraordinary as is the Thyssen too!
Martin
Oct, 2024
This was a return visit to the Prado after 12 years. As expected the work on display was truly wonderful. The last time I was there Goya's black paintings were down stairs in ( I think)a basement area. This time they were in a room on the ground floor adjacent to other work by Goya and Velazquez and I felt they lost something of their impact.
My main gripe with my visit this time was the crowds. It was impossible to get anywhere close to a lot of the better known and more popular works. Big attractions like Las Meninas and Goya's 3rd of May were impossible to view as the crowds were so large -- a lot of pushing and shoving involved. I know there is very little that can be done about this, but I thought I should mention it anyway.
Also the queing in the restruants and cafes was so long and frustrating that we gave up in the end.
Apart from these few grumbles the Prado visiting experience is still among the best in Europe. And what a collection!
Nancy
Oct, 2024
Purchasing tickets was a breeze. I would take the three museum option when booking your tickets. The Prado was great but you couldn't take photos. Other two were an incredible surprise. Must see!
Barbara
Oct, 2024
I spent the whole day going from one museum to the next. Each was unique and featured thoughtfully curated exhibitions. It was very easy to use the pre-paid ticket although I wasn't initially aware that you have to take the QR code to the ticket window to exchange for an actual ticket. The close proximity of the museums to each other was a huge incentive to keep moving. It was fabulous.
John
Oct, 2024
Excellent collection, well designed flow, good verbal descriptions, good audio, lots of seating in the galleries and nice coffee bar. An excellent day spent in Madrid
Maureen
Sep, 2024
It was really really wonderful to see all the wonderful paintings. I knew it was a very large museum but it was really quite difficult and complicated to navigate the route. I think the path through the museum needs to be more user friendly.
Henry
Sep, 2024
Awesome collections. Would have skipped the Thyssen had we not opted for the Paseo del Artes and that would have been a big mistake. Ticket usage was a little confusing. Would have liked to know that "over 65" reduced rates are not restricted to EU citizens, as they are in France.
Madeline
Sep, 2024
Being able to see the art I studied in school in person was a dream come true. It was fun for me to recognize artists names and tell my mom fun facts I had about the artist or how the paining came to be.
Petrus
Sep, 2024
Wonderful museum with many masterpieces. It does take a few tours to do justice to all the pieces worth seeing. In addition, the Prado staff is extremely friendly and helpful in finding your way around (this is in great contrast to the attitude of the (hospitality) staff at Reina Sofia).
We had a three in one ticket (Prado, Reina and Thyssen). In itself, we got value for money. Nevertheless, we appeared to be insufficiently prepared. There appeared to be different opening hours (one of the three closed early on Sunday) and there appear to be days when admission is completely free. That is a point for next time.
View original review in Dutch
Elisabetta
Aug, 2024
It was a very good experience: at the Thyssen and Reins Sofia museums we skipped the queue and got in immediately.
At the Meadow we did a little 10-minute thing.
We liked all three museums
The Lawn outstanding. Too bad you can't take pictures, even without flash.
Thanks!
View original review in Italian
Daniela
Aug, 2024
The service worked very well; in each museum I only had to show the QR of my ticket and they gave you the ticket; I went in July and there were almost no lines, likewise, I consulted each worker before starting a line to know where to redeem the ticket.
It is advisable to take a screenshot of the QR because sometimes it is hard to load the app in a hurry and.... the only detail I can say is that it is VERY tiring to visit three museums in one day but it is very rewarding.
I recommend starting early, as soon as the Reina Sofia opens, around 12hrs have some lunch and go to the Museo del Padro, as it is the largest and where you will probably spend the whole afternoon; and around 5 go to the Thyssen which is usually the smallest and least visited.
View original review in Spanish
Lindsay
Jul, 2024
The museum was amazing and better, in my opinion, than the Uffizi in Florence. We bought a three museum pass and information about how to use this could have been better -- even though it was advertised as 'skip the line' we still needed to go to the ticket office and collect paper tickets. Luckily the lines were short.
Vivian
Jul, 2024
Prado of course is good but no photo allowed even without flash? Too strict. Been there before and it was allowed. Been to other museums all over the world and photos using phone camera without flash is allowed.
Part of the experience in the 20th century is taking some photos of favorites memorable experiences. We are frequent museum visitors with GenZ visitors too. And to attract young people too this must be considered.
Mariana
Jul, 2024
The Ecce Homo by Caravaggio is undoubtedly a work of art that conveys all the characteristic suffering of that fact, I loved the way they distribute the sections in the museum and it was super fun to know everything they had to see, no doubt there is too much to see in this museum, I give 10/10 excellent experience.
View original review in Spanish
€38.95
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