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Montserrat
Nov, 2024
The cab boat was on time at the right place. The whole trip was very nice along the canals leaving Venice. The only thing to comment is that there were passengers who were picked up at very inaccessible docks, having to pass suitcases and them inside another parked boat. I do not recommend it for people who are not agile.
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Diana
Nov, 2024
I bought this boat taxi option thinking it would be a quicker experience from the airport to Venice, rather than the boat bus. Between waiting to be told that the driver was ready to waiting by the pier to board the boat taxi, it took about an hour. The actually boat journey was quick and comfortable. But in future I'll rather pay three times less than what I paid and take the boat bus that will probably take the same time and leave more frequently.
Meyer
Nov, 2024
Very easy going and efficient. The only difficulty is to find the desk at the 1st floor !! Which is not so difficult😃😃
Thank you captain for the nice cruise
Gerhard
Nov, 2024
Upon arrival we were contacted by telephonewhere we should go and a nice lady accomponied is to the Warner Taxis . Very personal Service
Peggy
Oct, 2024
Water taxi was much more comfortable than the water bus. Driver helped with bags and was professional. Easy transfer from dock into airport.
Urs
Oct, 2024
Punctual arrival of the Traghetto and friendly reception. Despite the early time of 04:00 a.m., everything went smoothly.
Thank you
View original review in German
Ricky
Oct, 2024
The Shared Water Taxi trip was good. The driver was courteous and helpful: very good.
The problem I had, which was stressful, was the total lack of communication.
- The initial email that my Taxi was booked said that I would receive another email with the exact time and location for pickup. I never received any followup communication (email or text) with specifics. So I wasn't sure when to be at the dock.
- The phone numbers provided for the Taxi service didn't work on WhatsApp, so I was unable to contact the Taxi service.
- No one from Headout or the Taxi service responded to my questions via email.
- So I was in blackout mode, not knowing if, or when, the Taxi would arrive. I thought I had been scammed and would have to make other arrangements to get to the airport.
- I was able to get time / location confirmation from the Hotel staff where I had proposed pickup. Otherwise, I would not have known anything.
Best Regards,
Rick Black
Cosanne
Oct, 2024
we booked an airport transfer from san Marco to Marco Polo Airport via website. Two hours later wereceived an email with instruction and the meeting point. Second mail a few hours later with the departure time.
At departure time a charming young lady called our name, led us to the waiting water taxi and after picking up to more guests atanother hotel, we went straight to the airport. Very smooth, very nice! Excellent experience. Strongly recommended!
Philippa
Oct, 2024
The taxi called at st angelo which required a ticket to enter. In trying to get under the gate to reach the taxi I fell and hurt my leg.
In addition the taxi was re-scheduled from 7 am to 6.20, which was too early for a 9.55 flight.
Joanne
Oct, 2024
We never recieved confirmation email, after several requests. Finally we called on the day of pickip only to be told the email went to the hotel we were being pickedup at. Raced to the dock and just barely caught our boat.
Julia
Sep, 2024
When I booked the ticket I was concerned regarding how convenient the pickup location and time would be. But as promised, they contacted me by phone the next day and the location and time couldn't have been better. According to the receipt, I was going to have to provide a printed receipt and I was quite concerned about that but I was told on the phone that I didn't need to (her English was perfect btw). The driver came on time and the trip was awesome and quite convenient.
Wynne
Sep, 2024
It all clicked together the airport staff was helpful and wheeled my husband to the dock. Another passenger helped him into the boat as did the driver. Our plane was an hour late and I was relieved that the office was open I and available
Simon
Sep, 2024
The staff in the Hilton office was incredibly helpful
Everything else was smooth
Please tell passengers that their ticket will be collected at the end
I caused a delay
Bayley
Sep, 2024
Easy to get to hotel and was not nervous getting to and from Venice
Only complaint was when booked I was booking a pm trip and they marked it as a am trip , but the desk guys were more than understanding and helped me get to my destination
Heidi
Sep, 2024
It was really easy and pretty straight forward- the location was given as a link with an exact place so I was able to find it very easy with no issues. I was first on the pick up so I was a bit nervous about timings etc, and I would have liked a little more time at the airport as I had to check a bag and this didn't really give you the option - but in the end my flight was delayed so it wasn't a problem.
Krystina
Sep, 2024
Easy booking, they sent the confirmation directly to my hotel and they arrived a few minutes before schedule to pick us up, very friendly driver!
Katherine
Sep, 2024
The process was extremely simple. After inputing our hotel and flight times we received an email with an exact place and time for pick up. Our driver was early and efficient. The drive to the airport was smooth and fast! Would absolutely recommend and book again!
Stefan
Sep, 2024
A professional service at counter 71 with an exceptionally friendly, courteous and helpful driver and an impressive trip in the dark along almost the entire Grand Canal to Campo San Vio. A wonderful start to our week in Venice. Mille Grazie (?) !
View original review in German
Tracy
Sep, 2024
Check in was so easy. The staff even recommended a better get off point for us to reach our hotel. The driver was delightful and helpful with our luggage. And the boat is iconic! Definitely the way to go!
Dhr.
Aug, 2024
Very well Organized/ Clearity/ Correctness/ picknick up -bring informatieontsluiting excellent/ Price quality ratio perfect
from
€35
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