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Martin
Dec, 2024
It is impressive to see in person how deep the city was buried and how far from the sea. That the skeletons were found on the jetties is very impressive. Finding the works of art that decorated the houses, frescoes, mosaics ... statues is a marvel.
View original review in Spanish
Elisabet
Nov, 2024
It was extraordinary, the guide was very kind, he explained it very well with anecdotes and jokes, punctuality, excellent tour. We could not enter the part of the amphitheater because that day there was dinner of the G20 leaders.
View original review in Spanish
Pascale
Nov, 2024
Well, what I expect from a visit is that no one's there!!! and that I'm all alone!!! no kids, no old people!!! and that was practically the case, so it was cool.
View original review in French
Marion
Oct, 2024
At least an admission ticket and no queue.
Paid for audio myself. In both cases I had the idea that everything was still possible at the box office. For less money: but booked in advance gives peace of mind! But it does cost a little extra.
View original review in Dutch
Nony
Oct, 2024
Arrive early to avoid the crowds... the site is smaller and more intimate than Pompei. Superb conservation/restoration work. Small museum next door for a glimpse of everyday objects... perfect audio guide!
View original review in French
Andrea
Oct, 2024
Ordered tickets in advance as on a time schedule and wanted to avoid queues. Was worried about a lot of negative comments about website on line, but these were completely unfounded. Even had an email day before ticket booking to alert me to new opening hours for Herculaneum.
Holger
Oct, 2024
great explanation of the sights via audio guide, short waiting time at the entrance, everything highly interesting, worth seeing!!!
View original review in German
Annabel
Oct, 2024
It was easy to book tickets in advance which meant we didn't have to queue. We were able to leave our backpack in a locker for free. The site is small enough for children to manage to get around. Very interesting visit and amazed to see so much preserved history. It felt very sad, though, as it is essentially a large burial ground. Was able to get key info online. A map would have helped which I might have got had I bought tickets locally. I didn't get the audio guide as very expensive and new my 9yo son wouldn't have the patience to listen to it.
Andrew
Oct, 2024
Tickets initially only avaialable through the app but sent to me as PDF when requested. Easy to use at the site and Herculaneum itself was fantastic - a fascinating site, well worth the visit.
Many thanks for enabling the experience.
Jordana
Oct, 2024
I loved the history! I bought the skip the line ticket which was easy to use . Parking right next to the site.
I liked it better than Pompeii
You can get audio if you like
Took about 3 hours great experience!!
Cattelain
Oct, 2024
Hercalanum is a very pretty site that complements Pompeii. I strongly recommend doing both
with an audioguide, as the visit will be all the more interesting. But if you want to do them in 1 day, get up early and take good shoes.
It's like stepping back in time.
View original review in French
David
Oct, 2024
Site was very interesting. I'm sure getting tickets in advance would be really helpful in the busy season, but when we went there were no queues. Instructions were misleading, our tickets were actually collected outside the main ticket office.
Ian
Oct, 2024
Amazing place, so much history and is fairly well documented, food choice on site is poor though with only vending machines available. Easy to book.
Mikel
Oct, 2024
Apart from the place, which is why we went. The surprise was the kindness and attention of the people who attended us, both in the access and in the audio guide that we got confused and did not have the right entrance, as in one of the people who looked after one of the domus.
View original review in Spanish
Behnouche
Oct, 2024
Our guide Francesca was very knowledgable, very thourough and very interesting. We saw a big part of the site with her during her 2 hour tour, then she pointed us to the unmissable things in Pompei... we ended up spending 7 hours on site and saw almost every thing open to visitors. Not everything can be seen... it is as big as 66 football fields... you'd need more than a day to inspect every corner. However a full day is highly recommended, starting with a tour with Francesca, who will explain a lot, and will make you want to see more, with an open eye:)
Chris
Oct, 2024
It was not made at all clear that to open a ticket you need the Headput app. This took 60 mins to download at the location. 60 minutes in Herculaneum waiting for an app I had no indication I'd need.
Make this pjs in in future is my advice
Ann
Oct, 2024
Ticketing very good but when we got to Pompeii it was quite chaotic. It didn't seem to matter what time you booked for, and seemed to be a general free-for-all! No complaints about your end of things, I just think they need to get their act together when processing people arriving. The tour was excellent and we had a really good guide!
Kimberly
Oct, 2024
Easy access from the metro. Free lockers. Loved the large area to take in views from above. Grounds weren't too massive, easy to cover and enjoy in a reasonable amount of time.
Sophia
Oct, 2024
Tickets were easy to purchase and use upon arrival. Staff were polite. Herculaneum was clean, easy to navigate, and incredibly well preserved. If have kids, or just don't feel up to wandering Pompeii in the summer heat, Herculaneum is smaller and arguably more beautiful.
Nicola
Sep, 2024
Very simple to access the site, well sign posted, staff were very helpful.
So interesting to be able to interact and walk around so closely to all of the historic ruins.
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