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What our guests say
Susan
Apr, 2025Verified booking
Ricer trip was great & crew superb, wonderful commentary
The Big Bus tour had lots of off route time due to so many toad works around the Museum area & did not go past Buckingham Palace due to road works.
At Tower Bridge there were no busses for more than 1/2 hour - staff said all the buses were bunched together. When the bus arrived it was too full to get on so we waited another 10 minutes for the next bus. Meanwhile loads of the other competitors busses went past.
It's a lot of money to not provide a regular service, would not recommend Big Bus & would try another company next time
Lisa
Apr, 2025Verified booking
The lady at the St. Paul's Cathedral bus stop was fantastic. She was the best part of the experience! We booked online, but she was still incredibly helpful even throwing away my rubbish for me. And HOHO buses are always a fun way to see a lot lazily.
Dolores
Apr, 2025Verified booking
Seeing the city atop the 2nd level was great. The audio didn't always match up to the sites. Better. Communication of stops is needed, particularly on the later afternoon runs. We had to take the tube to get back to our hotel as the bus ended the route before we were back at our stop.
Barbara
Mar, 2025Verified booking
It was very difficult finding some of the stops/pickup locations even after asking several "agents" where they were located. One was busy on his phone and just pointed "over there "& another, also on his phone pointed to a completely different location, both annoyed with being interrupted. This caused us a lot of running around & missing busses. Also the blue bus in particular seemed to cross over one of the bridges multiple times causing us to sit in traffic for long periods of time. I would take cabs next time. Much more efficient and costs less.
Perfetti
Mar, 2025Verified booking
Very good for getting an overview of the city when you're short on time.
Signposting and map to find stations could be improved
Matthew
Mar, 2025Verified booking
This specific bus line, although there are many, seems to have the most stops and covers nearly every inch of the city. The drivers seem to have magical powers to get the bus through the very busy traffic and narrow streets of London. Easily a half day ride perhaps more if you ride the entire main loop. Multiple days if you use it to get on and off at stops.
Beata
Feb, 2025Verified booking
Hop-on Hop-off Bus in London – Summary
The Hop-on Hop-off bus is a convenient and flexible way to explore London’s top attractions. These open-top, double-decker buses operate on multiple routes, stopping at landmarks like Big Ben, Buckingham Palace, Tower of London, and the London Eye.
Unlimited hopping – Get on and off at any stop along the route.
Eugenio
Feb, 2025Verified booking
The tour was excellent, but we were left at a bus stop at 16:30, two hours less than what the advertisement stated.
Jennifer
Apr, 2025Verified booking
Very good, the captain of the river trip explained everything well with humor. Bus tour ran smoothly.
Vitalija
Apr, 2025Verified booking
Love it, good price, nice busses.
Alan
Mar, 2025Verified booking
The commentary was excellent, very informative and lots of fun & humour included
Kaisar
Feb, 2025Verified booking
Every thing was excellent . The commentary was great
Denise
Feb, 2025Verified booking
Friendly and informed staff, good app. Easy to find stops. Entertaining recordings.
Silvestrini
Apr, 2025Verified booking
Fabiano
Apr, 2025Verified booking
Olajide
Apr, 2025Verified booking
Panagiotis
Apr, 2025Verified booking
Stefano
Apr, 2025Verified booking
Barbara
Apr, 2025Verified booking
Mona
Apr, 2025Verified booking
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