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Alan
Dec, 2024
The guide Mr. Carlos was awsome. He explained everything with passion and integrated every member of our group. Moreover, he speaks many languages, that makes him very interesting person, that knows lot of things. Really loved the route, group members, and Alhambra itself. The audio devices were excellent and i even could buy a headphons since mine are bluetooth, so i can enjoy my route. Thank you very much for such professional stuff.
Margit
Dec, 2024
Awsome guide with excellent english and histology knowledge.
Difficult to find the guide in the beginning since we did not have his name.
Corinne
Dec, 2024
The place is magnificent, very well restored. Access to everything. Our guide was available, knowledgeable, pleasant and on time.
View original review in French
Léon
Dec, 2024
Guide in small group great 😆 Understandable accentless German. Complete 3 hour tour with small break and detailed art history explanation. Only the location of the meeting point does not match your description. Is namely to the right of the main entrance. Next time again.
View original review in Dutch
Victorya
Nov, 2024
I booked a small group tour for up to 10 people, but in reality, there were 14 of us. However, this wasn’t the main issue. The main problem was the guide’s poor and limited English, which made it very difficult to understand. It’s hard to say whether the guide was unprepared or if the language barrier was the reason, but the information provided was minimal and not engaging.
Alexandra
Nov, 2024
Super exceptional. Tour guide had lots of knowledge, the group was less than ten and that made it easy to ask questions and get personalized attention. I would definitely recommend.
Alexandra
Nov, 2024
The tour was very impressive and interesting. Our guide presented everything in an understandable, natural and funny way.
All in all, a great, informative and relaxed tour. The Alhambra - wow.
View original review in German
Zils
Nov, 2024
I really liked the guide Frances. He was in a great mood and well informed.
The sightseeing location is absolutely worth seeing. Unfortunately, I had to spend most of the time trying not to lose sight of my group (due to overcrowding and the set walking pace). What a shame!
View original review in German
Linda
Nov, 2024
I contacted Headout when I could not get tickets because they were sold out purchasing directly from the Alhambra. We had an amazing guide that gave us so many interesting details. I would definitely recommend.
Monique
Nov, 2024
The guide and the itinerary. However, the time of the tour was changed, which affected my visit as I had another appointment afterwards. And the information about the meeting point was sent wrong. The person who did the sorting was neither friendly nor available, Itzel.
View original review in Portuguese
Angela
Nov, 2024
Very detailed, inspiring and entertaining tour by the friendly, competent German-speaking guide Manuel.
View original review in German
Adinda
Nov, 2024
The experience itself was really fantastic; partly due to the super good guide Hector. Very satisfied with it. I do think we paid ridiculously high prices for this trip. There is gross abuse because providers know that as a tourist you won't be there again anytime soon and are willing to chip in, and I'm afraid the guide doesn't see a dime of it. Very unethical to let tickets go over the top so many times.
View original review in Dutch
Tanguy
Oct, 2024
Despite the chaotic weather, Angela was brilliant. Her explanations and all the details she gave us about the Alhambra made the visit a wonderful experience.
The reception is easy to find, the staff welcoming.
We highly recommend this tour.
View original review in French
Adrian
Oct, 2024
The guide showed up punctually at the meeting place.
During the entire visit she told in great detail elements of the history, architecture and culture of the time, answered all the questions of the group and always in good spirit.
Despite the continuous movement, the visit did not feel rushed and we were able to appreciate the whole Alhambra.
Highly recommended in both English and Spanish.
View original review in Spanish
Christine
Oct, 2024
Fabulous guide, Noelle, so knowledgeable. We were thrilled with our tour and well looked after by the team at headout, they even held on to our suitcases while we did the tour and had a meal!
Johan
Oct, 2024
The guiding was really good but the instructions to meet the guide was possible the worst I have experienced. The link in the email pointed wrong with about 500 metres and no further instructions where exactly to meet the guide.
Gabriele
Oct, 2024
The tour guide made this tour an entertaining and enjoyable experience. You could tell that she put her heart into it.
View original review in German
Diego
Oct, 2024
The most important thing has been the great performance of the guide we had. I don't remember her name. At all times, she analyzed with great human depth what we were seeing. It was not a story. CONGRATULATIONS!!!!!!!
She was almost 4 hours with us and always with the same enthusiasm. !!!!!!!!!
View original review in Spanish
Seron
Oct, 2024
the discovery of an exceptional site, commented on by a guide who speaks French very well, smiles and knows her subject very well
View original review in French
Thomas
Oct, 2024
The guided tour of the Alhambra was great.
However, the directions described on the tickets from Headout via Google Maps, which would have taken us to a completely different meeting point, were subterranean. This led to confusion and should be urgently rectified. We don't know what is so difficult about locating the exact place via Google Maps and entering the correct directions in the app. So to summarize: excellent guidance, poor performance from Headout.
View original review in German
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