Discover the best things to do in Krakow

Visiting Auschwitz-Birkenau is a deeply moving and sobering experience. It’s not a “beautiful” place in the conventional sense—nor should it be. It is a place that confronts us with the darkest chapters of human history, and reminds us of the unimaginable suffering endured by millions. Our tour was exceptionally well guided by Magdalena m. Her knowledge, sensitivity, and respectful tone were outstanding throughout the visit. She managed to convey historical facts with clarity while also capturing the emotional weight and human stories behind them. Magdalena struck the perfect balance between education and empathy—never overstepping the line into dramatization, but also never letting the gravity of the place fade. This is not a tour you “enjoy” in the traditional sense. It is a tour you carry with you. Thanks to Magdalena, we left not only informed, but emotionally connected to what we had witnessed. Her guidance made all the difference.

All the installations were amazing and made you feel like you really were walking through Krakow in the 40s. Our guide was also very good, and so interesting to listen to.

Ticketing experience was good, the only reason not to give a top rating was that at times the commentary audio signal broke up and also the guide didn't make sure we all kept together and we became separated at one point.

The booking process was easy. Whilst we found the meeting point quite easily we would have preferred a hotel pickup, but unfortunately our hotel wasn't on the list. The tour of the salt mines was fascinating and our tour guide was very knowledgeable and helpful, but we struggled to hear her. Perhaps some form of voice amplification could be used? (Similar to the one she used in the snack bar area to advise everyone in our group to assemble and move on?)

I was especially impressed by the underground church and the mechanism of raising salt to the surface! It's amazing how these people created these caves hundreds of years ago with simple tools! It was convenient to buy tickets online, the transfer was comfortable, the guide was professional, and I would gladly recommend the tour!