From Auckland: Waiheke Island Return Ferry Tickets

• Board a ferry from Auckland with timed departures that help you avoid long queues and start your island adventure promptly.

• Enjoy a smooth 35–45-minute journey that includes a brief Devonport stop, with a quick view of the city harbor along the way.

• Arrive at Waiheke’s Matiatia Terminal where clear signage and maps make it easy to jump into local transport or stroll into Oneroa Village.

• Ideal for spontaneous travelers seeking an efficient, no-fuss transfer.

• Choose your ticket type: one-way to start or finish your trip, or return tickets for a seamless round trip to Waiheke.

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

What to bring

• The ferry operates in nearly all weather conditions, so dress appropriately for the forecast.

What’s not allowed

• Carry-on luggage must be small enough to fit under seats or in designated areas.

• Smoking and vaping onboard are not allowed. Alcohol consumption is only permitted if purchased onboard.

• Commercial use of video, photography or audio recording equipment without prior permission is not permitted.

Accessibility

• This experience is wheelchair accessible.

• The carer of a person with the Auckland Transport Total Mobility ID card or Blind Foundation card is entitled to travel for free on the same journey to assist the passenger.

Additional information

• Facilities: free Wi-Fi, restroom, fully licensed cafés, power points, luggage racks, and bike racks.

• Children aged 15 years and under must be accompanied by an adult. If an adult is unavailable to accompany the child, please complete the Request for Carriage of Unaccompanied Child form. Children aged 5 and under cannot travel unaccompanied.

• The Auckland-to-Waiheke ferry departs from Pier 13 and 14 in Auckland’s Downtown Ferry Terminal at 9am, 10:15am, and 11am.

• The Waiheke-to-Auckland ferry departs from Pier 3 in Waiheke Island’s Matiatia Ferry Terminal at 4:30pm, 5:15pm, and 6:15pm.

• If you miss your booked ferry, you can use your ticket on any walk-up sailing within 12 months. Walk-up sailings can get busy during peak season, so arrive an hour early to secure your spot.

• Arrive early to ensure smooth boarding—boarding may close before departure.

• Follow crew instructions for safety and operational procedures.

• Larger luggage, bicycles, and other bulky items are subject to space availability.

• Services may be delayed or canceled due to weather or operational reasons.

• Off-peak tickets for Waiheke Island are valid for sailings from downtown Auckland to Waiheke Island from 1pm until the final departure.

• They also apply to sailings from Waiheke Island to downtown Auckland from 7pm until the final departure.

• Your voucher will be emailed to you shortly.

• Display the voucher on your mobile phone with a valid photo ID at the boarding point.

• Please arrive at the boarding point 15 minutes before the scheduled time of your cruise to avoid any delays.

Boarding point

• Please check your final voucher for the boarding point details and specific instructions.