Museums

9/11 Memorial & Museum Tickets

Women standing in front of 9/11 Memorial

Experience the 9/11 Memorial & Museum with these tickets that unveil poignant tales, pivotal artifacts, and symbols of resilience.

Highlights

Dive into the heart of history with your ticket to the 9/11 Memorial & Museum, an emotional journey that resonates globally.
Stand beside the reflecting pools, where North America's largest manmade waterfalls resonate with deep emotions and stories.
Get access to "In Memoriam," remember the brave souls who lost their lives and know their stories.
Marvel at the monumental endurance in the Foundation Hall, especially the last column, while learning the events surrounding it.
For a deeper experience, choose the Ground Zero tour with skip-the-line tickets to the Museum.

Inclusions

9/11 Museum timed-entry ticket
Access to the Museum's current exhibitions
Access to 9/11 Memorial, Survivor Tree, and Memorial Glades
Free Wi-Fi
9/11 Memorial & Museum $2 service fee
Ground Zero Guided Tour & 9/11 Museum Skip-the-Line Tickets (optional)

Cancellation policy

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Reviews

4.6

3.4K ratings

5/5

2.5K

4/5

603

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142

Kevin

5/5

Nov, 2024

We loved our tour with Head Out. Our guide was friendly and knowledgeable. We would definitely go again! Becky and Kevin

Shelly

5/5

Nov, 2024

It's an incredible museum with history and meaning like no other. The architecture is amazing, the displays were so interesting and the videos amd recordings were so moving. Emily was our guide and she was wonderful, knew her stuff and had just the right amount of reverence. It was a moving experience and I am so grateful for the museum was bullt to honor all those who lost their lives amd those who made the ultimate sacrifice.

Cecile

5/5

Nov, 2024

The exhibition is impressive, the museum is located in the same place where the towers used to be, to see the remains of what was left from that day is incredible; and I did not queue to enter.

View original review in Spanish

Maria

5/5

Nov, 2024

Having the tickets already purchased and not having to wait in line was great! The exhibits and audios were great. So many emotions and memories came back to what I was doing and where I was that day of the horrible attacks. Learning about the Survivor Tree was amazing. This was my 3rd time here and never knew about the tree.

Laurie

5/5

Nov, 2024

The beautiful way we could walk thru that devastating day.... and the consequences of it on the world. Hesrtbtraking beyond words🇺🇸

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Your Experience

Journey Through Resilience & Remembrance

Your day at the 9/11 Memorial & Museum begins amidst the twin reflecting pools, a vast expanse of tranquility accentuated by North America's largest manmade waterfalls. Here, the heartstrings tug a little harder, as the names inscribed into bronze panels of everyone who perished in the attacks whisper tales of what once was. Witness the white oak trees, each distinctive in its growth pattern, resonate with the individuality of the lost souls. Amidst them, stands the Survivor Tree, a Callery Pear tree. Its revival from the ashes of devastation and the juxtaposition of its gnarled stump with smooth new limbs symbolize the undying spirit of hope and endurance.

Inside Chronicles of Time & Tragedy

As you transition indoors, over 11,000 artifacts await, chronicling the fateful day and its aftermath. The Historical Exhibition paints the timeline, from the day before 9/11 to the aftermath, also shedding light on tales from the Pentagon and Flight 93. Continuing forward, faces and stories come alive in "In Memoriam," putting a human touch to the numbers and statistics of the tragedy. The enormity of the event is captured in the Foundation Hall, with the imposing last column and slurry wall.

Operating hours

9/11 Museum and Memorial

Monday	09:00 AM - 07:00 PM	last entry 06:00 PM
Tuesday	Closed
Wednesday	09:00 AM - 07:00 PM	last entry 06:00 PM
Thursday	09:00 AM - 07:00 PM	last entry 06:00 PM
Friday	09:00 AM - 07:00 PM	last entry 06:00 PM
Saturday	09:00 AM - 07:00 PM	last entry 06:00 PM
Sunday	09:00 AM - 07:00 PM	last entry 06:00 PM

Know Before You Go

Important Information

There are no age restrictions, however, the exhibition may not be appropriate for visitors younger than 10 years of age.
Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial. All public restrooms have wheelchair-accessible stalls.
Service animals are allowed at the Memorial.
All visitors and baggage are subject to security screening, including any personal mobility devices.

My tickets

Your voucher will be emailed to you shortly.
Please display your mobile voucher along with a valid photo ID at the ticket redemption point.
Kindly ensure that you arrive 10-15 minutes before the start time of your experience to avoid any delays.