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9/11 Memorial & Museum Tickets

Women observing the 9/11 Memorial in New York City.
Statue inside 9/11 Memorial
Exhibit in 9/11 Museum
Firetruck exhibit in 9/11 Museum

Explore the 9/11 Museum to make your visit more meaningful with artifacts & symbols of resilience.

    • Dive into the heart of history with your ticket to the 9/11 Memorial & Museum, an emotional journey that resonates globally.

    • Stand beside the reflecting pools, where North America's largest manmade waterfalls resonate with deep emotions and stories.

    • Get access to "In Memoriam," remember the brave souls who lost their lives and know their stories.

    • Marvel at the monumental endurance in the Foundation Hall, especially the last column, while learning the events surrounding it.

    • For a deeper experience, choose the Ground Zero tour with skip-the-line tickets to the Museum.

    • 9/11 Museum timed-entry ticket

    • Access to the Museum's current exhibitions

    • Access to 9/11 Memorial, Survivor Tree, and Memorial Glade

    • Free Wi-Fi

    • 9/11 Memorial & Museum $2 service fee

    • Ground Zero Guided Tour & 9/11 Museum Skip-the-Line Tickets (optional)

  • You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

  • How do we collect reviews?

    4.5
    5,639 ratings
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    4.2K
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    Guests from United Kingdom, France, Canada and over 50 countries have loved this experience
    Hayalian joachim

    Hayalian

    4/5

    Feb, 2025

    Booking your ticket online is an invaluable time saver. The place is touching and I learned information that I didn't have as a European.
    View original review in French
    Kerri Cockburn

    Kerri

    5/5

    Jan, 2025

    Myself and my husband visited the museum on January 4th 2025 and I was speechless. We are from Scotland and had only ever seen what happed on the TV and I was deeply devastated by the tragedy. When I knew I was coming to NYC I knew I was going to visit as all I've wanted to do was pay my respects. However being there feet on the ground seeing it all is something I couldn't possibly have imagined. I felt it all. I was so over whelmed with emotions it was something else. What you guys have done to remember all that was lost that day is just incredible and It must have been so difficult to do I take my hat off to you all. You are my superheros. To build something so amazing out of the darkness is just amazing. I would happily visit again
    Lisa Tomasula

    Lisa

    4/5

    Dec, 2024

    World Trade Museum was awesome. Sad but worth seeing. Glad we bought tickets ahead. It was sold out for the day. Seeing the tangible piece that were left helps us remember the tragic event of 9-11.
    James Quirk

    James

    5/5

    Jul, 2024

    This was SO easy it almost felt too good to be true. Super seamless and the confirmation email I quickly received after purchasing tickets put me at ease. Had the best time!!
    Ana Malave Santiago

    Ana

    5/5

    Jun, 2024

    Fue muy interesante el poder aprender más sobre el tema de las torres gemelas y como ese suceso marcó la historia de los Estados Unidos. Las filas no estaban tan largas y me gustó como se podía interactuar con diferentes áreas del museo.
  • Journey Through Resilience & Remembrance

    Your day at the 9/11 Memorial & Museum begins amidst the twin reflecting pools, a vast expanse of tranquility accentuated by North America's largest manmade waterfalls. Here, the heartstrings tug a little harder, as the names inscribed into bronze panels of everyone who perished in the attacks whisper tales of what once was. Witness the white oak trees, each distinctive in its growth pattern, resonate with the individuality of the lost souls. Amidst them, stands the Survivor Tree, a Callery Pear tree. Its revival from the ashes of devastation and the juxtaposition of its gnarled stump with smooth new limbs symbolize the undying spirit of hope and endurance.

    Inside Chronicles of Time & Tragedy

    As you transition indoors, over 11,000 artifacts await, chronicling the fateful day and its aftermath. The Historical Exhibition paints the timeline, from the day before 9/11 to the aftermath, also shedding light on tales from the Pentagon and Flight 93. Continuing forward, faces and stories come alive in "In Memoriam," putting a human touch to the numbers and statistics of the tragedy. The enormity of the event is captured in the Foundation Hall, with the imposing last column and slurry wall.

  • 9/11 Museum and Memorial

    Monday09:00 AM - 07:00 PM
    TuesdayClosed
    Wednesday09:00 AM - 07:00 PM
    Thursday09:00 AM - 07:00 PM
    Friday09:00 AM - 07:00 PM
    Saturday09:00 AM - 07:00 PM
    Sunday09:00 AM - 07:00 PM
  • Important Information

    • There are no age restrictions, however, the exhibition may not be appropriate for visitors younger than 10 years of age.

    • Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial. All public restrooms have wheelchair-accessible stalls.

    • Service animals are allowed at the Memorial.

    • All visitors and baggage are subject to security screening, including any personal mobility devices.

    • Your voucher will be emailed to you shortly.

    • Please display your mobile voucher along with a valid photo ID at the ticket redemption point.

    • Kindly ensure that you arrive 10-15 minutes before the start time of your experience to avoid any delays.

    Ticket Redemption Point

    • Redeem your ticket at 9/11 Memorial & Museum.

    • Address: 180 Greenwich St, New York, NY 10007, United States

    Get Directions to the Redemption Point

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