Museums

9/11 Memorial & Museum Tickets

Women observing the 9/11 Memorial in New York City.

Experience the 9/11 Memorial & Museum with these tickets that unveil poignant tales, pivotal artifacts, and symbols of resilience.

Highlights

Dive into the heart of history with your ticket to the 9/11 Memorial & Museum, an emotional journey that resonates globally.
Stand beside the reflecting pools, where North America's largest manmade waterfalls resonate with deep emotions and stories.
Get access to "In Memoriam," remember the brave souls who lost their lives and know their stories.
Marvel at the monumental endurance in the Foundation Hall, especially the last column, while learning the events surrounding it.
For a deeper experience, choose the Ground Zero tour with skip-the-line tickets to the Museum.

Inclusions

9/11 Museum timed-entry ticket
Access to the Museum's current exhibitions
Access to 9/11 Memorial, Survivor Tree, and Memorial Glades
Free Wi-Fi
9/11 Memorial & Museum $2 service fee
Ground Zero Guided Tour & 9/11 Museum Skip-the-Line Tickets (optional)

cancellation policy

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Reviews

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4.6

3.6K ratings

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Jade

5/5

Jan, 2025

I am humbled to visit this museum. The staffs are very accommodating. They were giving us detailed stories about what happened on this specific event. Gift shop has amazing choice of stuffs.

Kerri

5/5

Jan, 2025

Myself and my husband visited the museum on January 4th 2025 and I was speechless. We are from Scotland and had only ever seen what happed on the TV and I was deeply devastated by the tragedy. When I knew I was coming to NYC I knew I was going to visit as all I've wanted to do was pay my respects. However being there feet on the ground seeing it all is something I couldn't possibly have imagined. I felt it all. I was so over whelmed with emotions it was something else. What you guys have done to remember all that was lost that day is just incredible and It must have been so difficult to do I take my hat off to you all. You are my superheros. To build something so amazing out of the darkness is just amazing. I would happily visit again

Justin

5/5

Jan, 2025

Ray was our tour guide, he did such a fantastic job educating our group and really making this a more personal experience. This was, by far, our favorite experience of any of the activities we did on our four day NYC trip!

Crystal

5/5

Jan, 2025

The ease of my purchase with this app was great! We enjoyed the exhibits so much (it was a 2nd visit for me). The experience is very moving!

Karen

5/5

Jan, 2025

The exhibit was very informative and moving. We used the auditory guide which was great. It was a "must see" activity in NYC!

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Your Experience

Journey Through Resilience & Remembrance

Your day at the 9/11 Memorial & Museum begins amidst the twin reflecting pools, a vast expanse of tranquility accentuated by North America's largest manmade waterfalls. Here, the heartstrings tug a little harder, as the names inscribed into bronze panels of everyone who perished in the attacks whisper tales of what once was. Witness the white oak trees, each distinctive in its growth pattern, resonate with the individuality of the lost souls. Amidst them, stands the Survivor Tree, a Callery Pear tree. Its revival from the ashes of devastation and the juxtaposition of its gnarled stump with smooth new limbs symbolize the undying spirit of hope and endurance.

Inside Chronicles of Time & Tragedy

As you transition indoors, over 11,000 artifacts await, chronicling the fateful day and its aftermath. The Historical Exhibition paints the timeline, from the day before 9/11 to the aftermath, also shedding light on tales from the Pentagon and Flight 93. Continuing forward, faces and stories come alive in "In Memoriam," putting a human touch to the numbers and statistics of the tragedy. The enormity of the event is captured in the Foundation Hall, with the imposing last column and slurry wall.

Operating hours

9/11 Museum and Memorial

Monday	09:00 AM - 07:00 PM
Tuesday	Closed
Wednesday	09:00 AM - 07:00 PM
Thursday	09:00 AM - 07:00 PM
Friday	09:00 AM - 07:00 PM
Saturday	09:00 AM - 07:00 PM
Sunday	09:00 AM - 07:00 PM

Know Before You Go

Important Information

There are no age restrictions, however, the exhibition may not be appropriate for visitors younger than 10 years of age.
Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial. All public restrooms have wheelchair-accessible stalls.
Service animals are allowed at the Memorial.
All visitors and baggage are subject to security screening, including any personal mobility devices.

My tickets

Your voucher will be emailed to you shortly.
Please display your mobile voucher along with a valid photo ID at the ticket redemption point.
Kindly ensure that you arrive 10-15 minutes before the start time of your experience to avoid any delays.