Museums

9/11 Memorial & Museum Tickets

Women observing the 9/11 Memorial in New York City.

Experience the 9/11 Memorial & Museum with these tickets that unveil poignant tales, pivotal artifacts, and symbols of resilience.

Highlights

Dive into the heart of history with your ticket to the 9/11 Memorial & Museum, an emotional journey that resonates globally.
Stand beside the reflecting pools, where North America's largest manmade waterfalls resonate with deep emotions and stories.
Get access to "In Memoriam," remember the brave souls who lost their lives and know their stories.
Marvel at the monumental endurance in the Foundation Hall, especially the last column, while learning the events surrounding it.
For a deeper experience, choose the Ground Zero tour with skip-the-line tickets to the Museum.

Inclusions

9/11 Museum timed-entry ticket
Access to the Museum's current exhibitions
Access to 9/11 Memorial, Survivor Tree, and Memorial Glades
Free Wi-Fi
9/11 Memorial & Museum $2 service fee
Ground Zero Guided Tour & 9/11 Museum Skip-the-Line Tickets (optional)

Cancellation policy

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Reviews

4.6

3.5K ratings

5/5

2.6K

4/5

620

3/5

2/5

1/5

148

Karen

5/5

Jan, 2025

The exhibit was very informative and moving. We used the auditory guide which was great. It was a "must see" activity in NYC!

Lisa

4/5

Dec, 2024

World Trade Museum was awesome. Sad but worth seeing. Glad we bought tickets ahead. It was sold out for the day. Seeing the tangible piece that were left helps us remember the tragic event of 9-11.

Bryan

5/5

Dec, 2024

So we were unable to go visit the memorable due to my friend phone being stolen the day off. Tried to change the date and they said they couldn't do it. That was one of the main reason we went to go visit NY. Both of us are Veterans who deployed to Afghanistan in the early 2000s. However, even though we didn't go I bet it would have been the more beatuiful and heart felt sight ever.

Danielle

5/5

Dec, 2024

The museum was heartbreaking but I loved everything about how they really showed how everything went on that horrible day. Made me really think about all the families suffered during that time. I got to show my kids the history on what really happened on 9/11

Taylor

5/5

Dec, 2024

The whole exhibit is beautiful and touching. My children, who were not alive when 9/11 happened were very interested and enjoyed the museum.

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Your Experience

Journey Through Resilience & Remembrance

Your day at the 9/11 Memorial & Museum begins amidst the twin reflecting pools, a vast expanse of tranquility accentuated by North America's largest manmade waterfalls. Here, the heartstrings tug a little harder, as the names inscribed into bronze panels of everyone who perished in the attacks whisper tales of what once was. Witness the white oak trees, each distinctive in its growth pattern, resonate with the individuality of the lost souls. Amidst them, stands the Survivor Tree, a Callery Pear tree. Its revival from the ashes of devastation and the juxtaposition of its gnarled stump with smooth new limbs symbolize the undying spirit of hope and endurance.

Inside Chronicles of Time & Tragedy

As you transition indoors, over 11,000 artifacts await, chronicling the fateful day and its aftermath. The Historical Exhibition paints the timeline, from the day before 9/11 to the aftermath, also shedding light on tales from the Pentagon and Flight 93. Continuing forward, faces and stories come alive in "In Memoriam," putting a human touch to the numbers and statistics of the tragedy. The enormity of the event is captured in the Foundation Hall, with the imposing last column and slurry wall.

Operating hours

9/11 Museum and Memorial

Monday	09:00 AM - 07:00 PM
Tuesday	Closed
Wednesday	09:00 AM - 07:00 PM
Thursday	09:00 AM - 07:00 PM
Friday	09:00 AM - 07:00 PM
Saturday	09:00 AM - 07:00 PM
Sunday	09:00 AM - 07:00 PM

Know Before You Go

Important Information

There are no age restrictions, however, the exhibition may not be appropriate for visitors younger than 10 years of age.
Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial. All public restrooms have wheelchair-accessible stalls.
Service animals are allowed at the Memorial.
All visitors and baggage are subject to security screening, including any personal mobility devices.

My tickets

Your voucher will be emailed to you shortly.
Please display your mobile voucher along with a valid photo ID at the ticket redemption point.
Kindly ensure that you arrive 10-15 minutes before the start time of your experience to avoid any delays.